Agilent Technologies

Manager, Equipment Service Engineer

Agilent Technologies$105K — $164K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related fields such as chemistry or biotechnology
  • 5+ years as a Field Service Engineer or similar role
  • Proficient with Agilent solutions
  • Skilled in troubleshooting and problem-solving
  • Familiar with equipment parts sourcing

Responsibilities

  • Install, maintain, and repair laboratory instruments and configurations
  • Diagnose hardware performance issues and provide solutions
  • Perform preventive maintenance and advise on performance-related configurations
  • Document service activities using maintenance management software
  • Support audits regarding lab instruments' maintenance and qualifications
  • Deliver integrated solutions across various systems and software
  • Mentor engineers and users on Agilent instruments

Benefits

  • Full-time weekly schedule
  • Flexible applications until June 2026
  • Eligibility for bonus and stock options
  • Comprehensive benefits package
Full Job Description
Job Description

Agilent is seeking a Manager, Equipment Service Engineers to support our Boulder and Frederick, Colorado NASD labs. This on-site leadership role supports Agilent's Active Pharmaceutical Ingredient manufacturing labs and focuses on installation, maintenance, repair, qualification, and reliability of Agilent and multi-vendor laboratory systems.

In this role, you will lead and support service engineering activities across two Colorado Agilent ATD lab locations, helping resolve complex instrument challenges without the extensive travel and variability of external client sites.

Responsibilities Include:
  • Install, maintain, repair, and qualify laboratory instruments, hardware, software, network products, and configurations at internal Agilent sites
  • Diagnose and resolve product performance issues, most often related to hardware
  • Perform preventive maintenance and advise users on configurations that may affect performance and reliability
  • Document service activities and repairs in computerized maintenance management software
  • Support audits by defending maintenance, qualification, and use of lab instruments
  • Deliver integrated solutions, including peripherals, communications, operating systems, and application software
  • Mentor service engineers and instrument users on Agilent instrument systems


Instrument technologies may include, but are not limited to:
  • HPLC systems, including 1260/1290, LCMS, QTOF, and BioInerts
  • GC and GCMS
  • ICPMS
  • Flame AA
  • UV-Vis spectrophotometers
  • OligoPro II Capillary Electrophoresis


Qualifications

Required:
  • Bachelor's degree in chemistry, analytical chemistry biochemistry, biotechnology or similar
  • 5+ years experience as an Agilent Field Service Engineer or similar position
  • Experience with the Agilent solutions is required
  • Experience with troubleshooting and problem solving
  • Experience with equipment parts sourcing


Desired:
  • Leadership experience as a supervisor/manager is preferred
  • Agilent provided instrument training


Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least June 18, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $105,280.00 - $164,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Travel Required:
Occasional

Shift:
Day

Duration:
No End Date

Job Function:
Manufacturing

About Agilent Technologies

Agilent Technologies is a global leader in life sciences, diagnostics, and applied chemical markets. With more than 50 years of insight and innovation, Agilent instruments, software, services, solutions, and people provide trusted answers to customers' most challenging questions. The company generated revenue of $5.34 billion in fiscal 2020 and employs 16,600 people worldwide.
Learn more about Agilent Technologies
Size
17,400 employees
Market Cap
$44.2 billion
Industry
Net Income
$810 million
Founded
1999
5 Year Trend
+8.9%
Revenue
$5.5 billion
NASDAQ

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