Job Description

Agilent is seeking a Manager, Equipment Service Engineers to support our Boulder and Frederick, Colorado NASD labs. This on-site leadership role supports Agilent's Active Pharmaceutical Ingredient manufacturing labs and focuses on installation, maintenance, repair, qualification, and reliability of Agilent and multi-vendor laboratory systems.

In this role, you will lead and support service engineering activities across two Colorado Agilent ATD lab locations, helping resolve complex instrument challenges without the extensive travel and variability of external client sites.

Responsibilities Include:

• Lead a team of 4+ existing Equipment Service Engineers
• Coordinate Equipment Service Engineer support requests with Quality Control, Analytical Development, and Analytical Services Lab owners
• Prioritization of tasks relating to team's backlog
• Perform FSE team resource planning (Routine Lab Support, Lab Capital Projects, New Technology Introduction, etc.)
• Liaison with Information Technology and Site Infrastructure management groups for coordination of instrument integration and installation.
• Develop training plans for existing teams and coordinate technical training with Corporate Agilent organization
• Manage replacement parts consumption
• Provide regulatory and client audit support by defending maintenance, qualification, and use of lab instruments
• Support existing team with escalation of technical troubleshooting support.
• Oversee documentation of service activities and repairs in computerized maintenance management software

Equipment Service Engineer technology responsibilities include:

• HPLC systems, including 1260/1290, LCMS, QTOF, and BioInerts
• GC and GCMS
• ICPMS
• Flame AA
• UV-Vis spectrophotometers
• OligoPro II Capillary Electrophoresis

Qualifications

Required:

• Bachelor's degree in chemistry, analytical chemistry biochemistry, biotechnology or similar
• 5+ years experience as an Agilent Field Service Engineer or similar position
• Experience with the Agilent solutions is required
• Experience with troubleshooting and problem solving
• Experience with equipment parts sourcing

Desired:

• Leadership experience as a supervisor/manager is preferred
• Agilent provided instrument training

Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least July 30, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $127,680.00 - $199,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Travel Required:
Occasional

Shift:
Day

Duration:
No End Date

Job Function:
Manufacturing