Royal Caribbean Group

Manager, Engineering

Royal Caribbean Group • $100K — $130K *
Miami, FL 33186In-Person
Enterprise Technology
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 7+ years of software engineering experience with hands-on development and leadership roles.
  • 3+ years managing software engineering teams in fast-paced, regulated environments.
  • Ability to balance short-term execution with long-term technical vision.
  • Experience with scalable architectures, cloud platforms, and transactional applications.
  • Hands-on experience with production-grade AI solutions including multi-agent orchestration and LLM workflows.
  • Exceptional communication skills for engaging technical and non-technical stakeholders.
  • Strong problem-solving mindset focused on impact-driven decisions.
  • Passion for mentoring and developing engineering talent.

Responsibilities

  • Define and execute a technical strategy aligned with product and business goals.
  • Balance innovation with execution by knowing when to build, iterate, or cut scope.
  • Ensure scalable, maintainable, and high-performance software architectures.
  • Communicate trade-offs between scalability, performance, and delivery timelines clearly.
  • Act as a bridge between engineering, product, and business teams to ensure alignment.
  • Lead product engineering teams in delivering customer-facing AI solutions.
  • Manage cross-team dependencies for seamless collaboration during execution.
  • Identify and nurture future leaders within the team.

Benefits

  • Opportunity to work onsite in Miami, Florida.
  • Engage in a culture of engineering excellence and innovation.
  • Lead projects impacting customer experience in the cruise industry.
  • Develop and mentor a high-performing engineering team.
  • Access to continued professional development and growth opportunities.
Full Job Description
The Royal Caribbean Group's Global E-Commerce Team has an exciting career opportunity for a full time Engineering Manager reporting to the Engineering Director.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary

We're building new digital customer experiences powered by the latest AI innovations - and we're looking for an Engineering Manager to lead the team behind them.

You'll be hands-on enough to make the architectural calls, write the spec when it matters, and review the PRs that decide the shape of the work - and grounded enough as a leader to coach a senior bench, set the engineering bar, and make the trade-offs that keep us shipping.

This isn't a research team. It isn't a chatbot. It's a production engineering team building real systems for real customers in a complex, regulated environment, with the autonomy to make the right technical decisions and the support to execute them.

Essential Duties and Responsibilities
  • Lead a team of senior engineers building new digital customer experiences powered by the latest AI innovations - set direction, unblock, mentor, and grow the bench.
  • Make the architectural decisions that matter most: where to apply AI versus deterministic logic, how systems should be evaluated and monitored over time, what to build versus buy, and how the work integrates cleanly into a complex enterprise environment.
  • Set the engineering bar - spec-driven development, eval-led iteration, modern AI-assisted workflows, and the kind of rigor that lets us ship non-deterministic systems with confidence.
  • Partner closely with product, design, data, and security to deliver experiences our guests actually love.
  • Recruit, grow, and retain a team of senior engineers who operate at that bar without being micromanaged.
  • Translate cleanly between senior leadership and hands-on engineering - adjusting register without losing substance in either direction.


Qualifications, Knowledge and Skills
  • 7+ years building production software, including time as an individual contributor at the senior or staff level, and several years leading engineering teams.
  • Demonstrable production experience shipping AI agents - systems that reason, call tools, retrieve from knowledge sources, and improve through eval-driven iteration. POCs and demos don't count; a portfolio of real eval design is worth more than a list of frameworks on a résumé.
  • Strong opinions on agentic system design: when an LLM call is the right answer and when it isn't; when to add a tool versus compose a sub-agent; how memory should flow across sessions; where deterministic logic earns its place inside a probabilistic system; how cost, latency, and quality trade against each other.
  • Hands-on with modern agentic frameworks (LangGraph, Anthropic SDK, OpenAI Agents, or equivalents) and adjacent patterns: MCP, RAG, vector stores, structured outputs, prompt caching, and modern eval tooling.
  • Production engineering depth: Python and/or TypeScript, distributed systems, cloud platforms (AWS preferred), CI/CD, observability, and secure development practices in a SOX-regulated environment.
  • Track record managing in fast-paced, complex organizations where the right answer changes and the bar for delivery doesn't.
  • Exceptional communication - comfortable with executive and engineering audiences, technical and non-technical stakeholders.
  • High ownership, low ego, strong tolerance for ambiguity. Coaches and grows talent rather than gatekeeping it.
  • Bachelor's in Computer Science, Engineering, or related field required; Master's preferred.


Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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