JetBlue Airways

Manager Engineering Core Infra Srvcs

JetBlue Airways • $118K — $177K *
Long Island City, NY 11101In-Person
Enterprise Technology
Less than 5 years of experience
Reposted 4 days ago
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or equivalent experience.
  • Five years of experience in a production operations environment.
  • Strong knowledge of cloud-native technologies like Kubernetes and Docker.
  • Proficiency in DevOps practices and CI/CD tools like Jenkins and Ansible.
  • Understanding of IT best practices including infrastructure, security, and virtualization.

Responsibilities

  • Support system design and interactions between technology components at scale.
  • Develop team expertise and identify skill gaps to elevate performance.
  • Recommend and build optimal infrastructure while managing costs.
  • Ensure high availability and reliability of products and services.
  • Automate cloud infrastructure tasks using tools like Terraform and Ansible.
  • Guide cross-functional teams through infrastructure complexities.
  • Maintain system compliance with applicable regulations.

Benefits

  • Free space available travel on JetBlue.
  • Access to healthcare benefits and a company-sponsored 401(k) plan.
  • Short-term and long-term disability coverage.
  • Basic life insurance.
  • Opportunity for performance bonuses and restricted stock units.
Full Job Description
Position Summary

The Engineering Manager Core Infrastructure Services is responsible for delivering core infrastructure and foundational technologies for JetBlue with an emphasis on automation, data driven engineering and cost effectiveness. The Manager provides leadership and guidance to the team to ensure scalable, highly reliable and highly available infrastructure architecture. The Manager also excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.

Essential Responsibilities
  • Responsible for supporting system design, interactions between technology layers and components, functions of infrastructure and dependencies at scale.
  • Develops Teams end to end technical expertise, regularly identifying skill gaps and raising the collective bar on the team's skill set in alignment with industry standards.
  • Supports serviced design efforts within an org to identify, define, recommend and build optimal infrastructure with consideration for cost management.
  • Recommends/builds Infrastructure so as to maintain availability, reliability, efficiency and performance of supported products and services.
  • Strong knowledge and experience with cloud platforms, such as AWS, Azure, or GCP.
  • Automates cloud infrastructure tasks using tools such as Terraform, Ansible, Argo or Flux.
  • Oversees the configuration and management of Azure services, including virtual machines, storage, and networking.
  • Adopts and integrates new cloud native technologies and methodologies.
  • Supports technical roadmaps and strategy, through effective collaboration with architects, engineers and leaders.
  • Guides cross-functional teams though complexities of infrastructure and platform service management.
  • Builds and implements disaster recovery and backup strategies.
  • Performs technical analysis and leads the design architecture of critical infrastructure platform plans for the enterprise, analyzes problems and security requirements of the business and architects' solutions that include highly available and resilient designs.
  • Maintains system compliance with Sarbanes-Oxley Act (SOX), Payment Card Industry (PCI), IT General Controls and other regulatory controls as required.
  • Takes a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
  • Other duties as assigned.

Minimum Experience and Qualifications
  • Bachelor's degree in Computer Science; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Five (5) years of experience in production operations environment
  • Provide twenty-four (24) hour, seven (7) day a week on-call support at scheduled times; and be able to be contacted through a business cell phone or always provide an alternate phone contact
  • Strong knowledge and experience with cloud-native technologies, such as Kubernetes, Docker, Terraform, or Helm
  • Experience with DevOps practices and tools, such as continuous integration/continuous delivery (CI/CD), Git, Jenkins, or Ansible
  • Understanding of IT Best Practices as they relate to the following areas: IT Infrastructure, Change Management, Data Networks, IT Security, Virtualization, Web Servers, Middleware and Storage technologies
  • Available for overnight travel (up to 10%)
  • Able to work flexible hours and be available for emergency response on short notice
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • Five (5) years of experience in server and datacenter technologies
  • Server and application deployment via automation and configuration management tools
  • Supporting mission critical application environments
  • Managing applications that reside in hosted datacenter environments
  • Supporting applications that run on Linux and or related OS type

Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Responsible for ensuring crewmembers have requisite training, resources and support to achieve safety objectives The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
  • Computer and other office equipment

Work Environment:
  • Traditional office environment

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
  • The base pay range for this position is between $118,800.00 and $177,100.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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