JM Smucker Company

Manager, Enablement

JM Smucker Company • $95K — $115K *
Orrville, OH 44667In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 8+ years in sales, marketing, or related fields
  • Proven experience in leading teams or projects
  • Strong skills in stakeholder influence and management
  • Ability to manage and prioritize multiple initiatives
  • Excellent organizational and communication abilities
  • Experience in coaching and developing team members

Responsibilities

  • Serve as the primary intake for Sales and Marketing enablement requests
  • Manage a portfolio of enablement initiatives, ensuring effective resource allocation
  • Translate business needs into actionable enablement plans and strategies
  • Build relationships across functions to enhance alignment and execution
  • Provide project status updates to senior leaders
  • Establish and monitor team priorities and governance processes
  • Coach team members on change management and stakeholder engagement strategies

Benefits

  • Hybrid work arrangement with flexible onsite requirements
  • Opportunities for professional development and coaching
  • Collaboration with cross-functional teams
  • Chance to influence and work alongside senior leadership
  • Engagement in diverse and concurrent projects with significant impact
Full Job Description
Your Opportunity as the Manager, Enablement

The Manager, Enablement serves as a strategic enablement partner to Sales and Marketing leaders, managing a team responsible for filtering, prioritizing, and translating key business needs into communication, change management, business process, and training solutions. This role owns intake, prioritization, resource allocation, and governance for enablement work across Sales and Marketing, ensuring efforts are aligned to business impact, stakeholder readiness, and team capacity. The individual partners closely with cross-functional leaders to assess change impacts, clarify process implications, define success measures, and drive adoption throughout the project lifecycle. This role also coaches and develops Enablement team members, establishes consistent ways of working, and continuously improves enablement approaches based on feedback, adoption, and business outcomes.

Location: Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will:

Strategic Communication:
  • Serve as a primary intake point for Sales and Marketing enablement needs, helping clarify the request, business objective, audience, timing, and desired outcome
  • Oversee a portfolio of concurrent Sales and Marketing enablement initiatives, ensuring priorities, resources, risks, and stakeholder expectations are actively managed
  • Translate business needs into enablement plans, communication strategies, milestone-based action steps, and success measures that drive adoption and business outcomes
  • Build and maintain cross-functional relationships to improve alignment, decision-making, and execution across Sales, Marketing, and partner teams
  • Influence senior leadership through maintaining clear & concise project status updates
  • Set team priorities, allocate resources, manage workload, and ensure work is aligned to business impact


Business Process:
  • Translate complex workflows into clear process maps, role definitions, decision rights, timelines, and repeatable operating routines
  • Serve as a business process advisor on key initiatives, ensuring process implications are understood, documented, and built into communication, training, and change plans
  • Establish and maintain process governance, including ownership, escalation paths, update cadence, and expectations for sustained adoption
  • Facilitate working sessions with senior leaders and stakeholders to align on current-state challenges, future-state recommendations, and implementation requirements


Change Management:
  • Advise the team on change impact across Sales and Marketing stakeholders, including implications to roles, processes, tools, routines, and decision-making
  • Determine the appropriate level of change support required, ranging from light communication support to full end-to-end change strategy ownership
  • Coach Enablement team members on change strategy, stakeholder readiness, resistance planning, and adoption tactics


Team Leadership:
  • Manage day-to-day performance, workload, priorities, and development of direct reports; provide coaching, feedback, and performance input aligned to business priorities
  • Establish operating routines, expectations, and quality standards to ensure consistent delivery across the team
  • Lead, coach, and develop a team of Enablement Leads supporting Sales, Marketing, Category & Sales Strategy & Planning priorities.


Capability Development:
  • Identify where training, tools, resources, or process guidance are needed to support adoption and long-term behavior change
  • Ensure learning solutions are practical, role-relevant, and aligned to Sales and Marketing ways of working
  • Partner with subject matter experts and outside resources as needed to deliver scalable enablement support


What we are looking for:

Minimum Requirements:
  • Bachelor's degree
  • 8+ years of experience in sales, marketing, communications, training, change management, business process, or enablement-related roles
  • Experience managing, coaching, or leading direct reports or project teams
  • Experience influencing senior leaders and cross-functional stakeholders
  • Experience managing multiple initiatives, priorities, and stakeholder groups simultaneously
  • Experience working with cross-functional teams and external vendors
  • Strong organizational, communication, and stakeholder management skills with the ability to quickly identify key messages and tailor communication to different audiences
  • Ability to lead work independently, make sound prioritization decisions, and advance initiatives with limited direction
  • Ability to coach team members and stakeholders on how to analyze, synthesize, and translate business needs into clear action plans
  • Ability to simplify complex challenges into practical plans, tools, timelines, and stakeholder-ready recommendations
  • Ability to manage multiple projects, balance competing priorities, and adjust plans based on business impact and capacity
  • Strong relationship-building and stakeholder management skills, including ability to collaborate across Sales, Marketing, and cross-functional teams
  • Ability to learn new subject areas quickly and apply sound judgment in ambiguous or evolving business situations
  • Demonstrated emotional intelligence, including ability to navigate resistance, build trust, and support teams through change


Additional skills and experience that we think would make someone successful in this role (not required):
  • Experience leading enablement, change management, communication, training, or business process teams
  • Project management and/or change management certification
  • Experience managing budgets, vendor partnerships, or external training resources
  • CPG, sales, marketing, or commercial organization experience
  • Experience establishing governance, intake models, or portfolio prioritization processes
  • Strong business process mindset and experience improving ways of working across cross-functional teams
  • Ability to assess business requests, challenge assumptions, clarify needs, and recommend the right level of enablement support
  • Experience establishing process governance, including ownership, decision rights, escalation paths, operating routines, and success measures
  • Comfort using data, stakeholder feedback, and adoption insights to measure effectiveness and refine solutions
  • Strong executive communication skills, including ability to create concise recommendations, updates, and decision-ready materials
  • Experience leading change, communication, training, or process work through others, including coaching direct reports or project contributors
  • Proficiency with AI productivity tools, Microsoft Office applications, and collaboration platforms used to improve team effectiveness


About JM Smucker Company

J.M. Smucker Company manufactures and supplies spreads, warm beverages, sweeteners, condiments, decorating syrups, and milk products.

JM Smucker Company Careers

There has never been a more exciting time to explore the job opportunities at JM Smucker Company, a leader in the food industry known for its strong values and commitment to quality. As we continue to grow, we invite you to join our team of professionals, where innovation and leadership thrive. Work You’ll Do Join JM Smucker Company’s dynamic team to help drive growth and innovation in one of the most respected companies in the food sector. At JM Smucker, we are dedicated to transforming our business while upholding our unique culture of integrity and responsibility. Lead in a Unique Market Position At JM Smucker Company, you will find yourself at the crossroads of consumer needs and cutting-edge solutions. With a focus on diversity and professional development, we empower our employees to lead and innovate within the industry. Engage with a Skilled Team of Professionals Collaborate with over 7,000 dedicated employees who bring their skills and passion to our teams every day. At JM Smucker, we believe in nurturing talent through comprehensive training and development programs, ensuring that every team member can achieve their career goals. Introducing the JM Smucker Leadership and Innovation Initiative We are committed to fostering leadership and innovation across all levels of our company. This initiative is designed to support our employees in mastering their professional journey through continuous learning and leadership opportunities. Do Innovative Work Be part of a company that is as committed to innovation as it is to producing high-quality products. At JM Smucker Company, you will work on projects that challenge the status quo and push the boundaries of what is possible in the food industry. Be Part of a Great Team Experience a culture that values teamwork, leadership, and diversity. Our teams are made up of individuals from various backgrounds, working together to achieve common goals and drive success in the industry. Future-Proof Your Career With JM Smucker Company, your career is in good hands. We offer a variety of job opportunities, from internships to full-time positions, each accompanied by competitive benefits and the chance for growth. Whether you are just starting out or looking to advance your career, JM Smucker provides the resources and support to help you succeed. Explore Discover how our commitment to innovation leads to superior products and services: [Explore Our Innovations] Read more about how our teams are pioneering new techniques and flavors in the food industry. The JM Smucker Company Difference Our commitment to quality, innovation, and diversity sets us apart in the food industry. We believe that our employees are our greatest asset, and we are dedicated to their growth and development. Stay Connected Join Our Team Search open positions that match your skills and interests. We are always looking for passionate, creative, and driven individuals to join our team. [SEARCH JM SMUCKER JOBS] Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JM Smucker Company. [SUBSCRIBE FOR JOB ALERTS]
Learn more about JM Smucker Company
Size
14,000 employees
Market Cap
$16.9 billion
Industry
Food & Beverages
Net Income
$955.6 million
Founded
1897
5 Year Trend
+1.6%
Revenue
$8.1 billion
* Ladders Estimates

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