Job DescriptionThe Manager, Employee Relations ("ER") is responsible for the implementation of a cohesive ER program. This individual will support the development of the key strategy to create a singular-intake point for ER matters across all business units; TUSA, Supply Chain and WRC team members. They will ensure consistent collection and retention of all ER investigation documentation in a centralized platform.
This role will also play a key role in the support, guidance, and development of Specialist, Employee Relations team members.
Main ResponsibilitiesProgram Development- Work with key HR and COE stakeholders to build and design the ER COE that will support a singular-intake point for TUSA, SC, and WRC team members
- Partner with internal and external HR teams to develop and implement employee relations best practices and programs
- Pilot ER program in designated marketplace areas; gather feedback, review, and revise as needed.
Proactive & Strategic Support - Pilot Rollout- Proactively support business to drive ER KPIs and SLAs for HRBPs/client areas
- Review investigation summaries, exit survey information, engagement surveys, employee feedback, etc. to drive positive outcomes through program/policy recommendations
- Partner with Legal to proactively review and share labor laws, policies, and train HR processes for Domino's to mitigate risk and drive the employee experience
- Provide data/reporting on case documents and trending concerns based on overall themes of investigations
- Participate in the development of people-centric policies that impact performance management outcomes
- Partner with HRG/HRBPs to provide recommendations based on legislation, policies, and consistent practices across all business units
General Team Member and Administrative Support (Reactive/Tactical) - Pilot Rollout- Primary point of contact for TM concerns (particularly related to legal, risk management, safety, etc) within a SC Center
- Own the investigation process (statement gathering, conversation logistics, compiling recommendation, disciplinary process, etc.) for all employee relations concerns
- SME on labor laws/policies to ensure compliance through investigation process with all required legislation, etc.
Qualifications- Minimum 5 years' in HR - HRBP function, with extensive experience in Employee Relations Investigations. Experience in manufacturing, retail, restaurant, or hospitality.
- SHRM, PHR or CHRP designation preferred.
- Advanced skills in MS office applications and high aptitude for software comprehension.
- Demonstrated ability to interpret local, State, Provincial and Federal employment laws and legislation.
- Excellent interpersonal skills, organizational abilities, and cross-functional project management.
- Previous leadership experience preferred with drive for further leadership growth opportunities.
- Solid problem-solving, negotiation & influencing skills.
- Ability to create a sustainable strategy for managing complex employee relations investigations.
Additional InformationBenefits:
• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
