ONEOK Energy Services

Manager - Employee & Labor Relations

ONEOK Energy Services • $122K — $182K *
Dallas, TX 75217In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in HR management, business administration, or related field.
  • 3-5 years of progressive experience in employee and labor relations, including leadership roles.
  • Experience managing union relationships and grievance resolutions in complex settings.
  • Proven track record in implementing employee relations strategies to enhance culture and engagement.
  • Experience in conducting complex investigations and fostering equitable resolutions.

Responsibilities

  • Oversee investigation and resolution of employee grievances and complaints, ensuring fairness and adherence to policies.
  • Collaborate with HRBPs to address employee relations issues holistically, enhancing belonging and equity.
  • Build and maintain relationships with labor unions to foster effective labor-management relations.
  • Partner with legal in collective bargaining and labor agreement negotiations, ensuring alignment with business objectives.
  • Develop and implement employee relations policies to ensure compliance with labor laws and organizational standards.
  • Identify and address risks in employee and labor relations processes, ensuring proactive management and compliance.
  • Analyze employee relations data to identify trends and provide actionable insights for continuous improvement.

Benefits

  • Comprehensive health and wellness programs.
  • Professional development opportunities and mentorship.
  • Flexible work arrangements to support work-life balance.
  • Collaborative and inclusive workplace culture.
  • Opportunities for community engagement and volunteerism.
Full Job Description
JOB SUMMARY
Job Profile Summary

The Employee & Labor Relations Manager at ONEOK is a pivotal leadership role reporting to the Talent Management Director. This position is key strategic advisor and HR leader, driving employee and labor relations strategies that align with ONEOK's organizational goals. By fostering positive relationships and ensuring compliance with legal and regulatory requirements, this role supports a collaborative and productive work environment through:

Strategic Partnering for Employee Relations and Compliance: Collaborate with key stakeholders to establish strategies, policies, and practices that align with business needs, mitigate risk, and ensure compliance with labor and employment laws.

Team Development and Culture Enhancement: Set the vision for and develop a team of Employee Relations (ER) professionals who execute ER functions, while partnering with HRBP and Performance Excellence teams to strengthen workplace culture and employee engagement.

Labor Relations Strategy and Union Management: Partner with internal and external stakeholders to develop labor relations strategies, foster strong relationships with labor unions, and effectively manage negotiations and labor-related matters.

Essential Functions and Responsibilities
  • Key Role Responsibilities:
  • The Employee & Labor Relations Manager will align with and uphold the following key responsibilities across core HR capabilities:
  • Employee Relations Management
    • Oversee the Investigation and resolution of employee grievances, complaints, and disciplinary matters, ensuring fairness, consistency, and adherence to policies.
    • Partner with HRBPs and other teams to address employee relations issues holistically, including accommodations and initiatives to enhance belonging and equity.
    • Collaborative partner in performance management, grievance resolution, and corrective actions in alignment with company policies and collective bargaining agreements.
  • Labor Relations Oversight
    • Build and maintain collaborative relationships with labor unions, serving as a liaison to foster effective labor-management relations.
    • Partner with legal in collective bargaining and labor agreement negotiations, aligning labor agreements with business objectives and legal compliance.
    • Proactively address labor-related concerns and grievances, ensuring alignment with labor agreements and promoting a collaborative work environment.
  • Policies & Compliance
    • Ensure adherence to labor laws, regulations, and organizational policies, staying informed of changes in legal and industry standards.
    • Develop, review, and implement employee relations policies and procedures to ensure fairness and compliance.
    • Monitor compliance efforts across employee and labor relations processes, maintaining appropriate documentation and governance practices.
  • Collaboration & Stakeholder Engagement
    • Partner with HR teams, leadership, and external stakeholders to align employee and labor strategies with organizational goals.
    • Build relationships with labor unions, employees, and leaders to foster collaboration and inclusivity.
    • Provide strategic guidance to leadership on labor and employee relations issues, driving informed decision-making.
  • Risk Management
    • Identify and address risks in employee and labor relations processes, ensuring proactive management and adherence to compliance standards.
    • Implement governance practices to maintain comprehensive documentation and mitigate organizational risks.
    • Analyze employee relations data to identify trends, provide actionable insights, and guide decision-making for continuous improvement.
  • Key Leadership Responsibilities
  • The Employee & Labor Relations Manager must demonstrate exceptional leadership skills, fostering a culture of collaboration, innovation, and strategic alignment:
  • Strategic Leadership
    • Develop and execute employee and labor relations strategies that align with business objectives and support organizational goals.
    • Use data and trends to identify opportunities for improving employee engagement, workplace culture, and the overall employee experience.
    • Collaborate with stakeholders to create proactive approaches that address employee and labor relations challenges effectively.
  • Collaboration & Stakeholder Engagement
    • Partner with HR teams, business leaders, and external stakeholders to align employee and labor relations strategies with organizational objectives.
    • Work with HRBPs and Performance Excellence teams to enhance employee engagement and foster a positive workplace culture.
    • Build strong relationships across all levels of the organization, fostering collaboration and inclusivity.
  • Employee Relations Team Development
    • Establish a clear vision for the Employee Relations (ER) team, ensuring alignment with HRBP and Performance Excellence teams to drive culture and engagement initiatives.
    • Develop ER professionals through targeted mentorship, and best practices, strengthening their ability to navigate complex employee relations issues with confidence and expertise.
    • Foster a high-performing, trusted ER team that partners effectively across HR functions to proactively address workplace challenges and support a positive employee experience.


Education
  • Bachelor's Degree in human resources management, business administration, related field or an equivalent combination of formal education and the following job related experience


Work Experience
  • 3-5 years of progressive experience in employee and labor relations, including leadership roles within HR.
  • Experience in managing union relationships and grievance resolutions in complex organizational settings.
  • Experience of implementing employee relations strategies to enhance culture and engagement.
  • Experience partnering with cross-functional HR teams to deliver on business and workforce goals.
  • Experienced in managing complex investigations and fostering equitable resolutions.


Knowledge, Skills and Abilities
  • Skills in: strong active listening to collect facts and evidence while maintaining objectivity, ensuring a supportive and judgment-free environment for employees.
  • Ability to: collaborate effectively, integrate employee relations into HR strategy, and build trust across all organizational levels.
  • Skills in: conducting objective investigations, interpreting data, and making fact-based recommendations.
  • Skills in: exceptional written and verbal communication skills to convey information clearly, document investigations, and influence organizational change.
  • Skills in: Strong problem-solving to address complex issues, challenge assumptions respectfully, and drive constructive outcomes.
  • Ability to: flexibility and thrives in dynamic environments by managing multiple priorities, quickly adapting to changes, and learning new tools and technologies.
  • Ability to: analyze and interpreting data to inform strategies and ensure effective decision-making.


Licenses and Certifications
  • Professional in Human Resources (PHR)-HRCI preferred
  • Senior Professional in Human Resources (SPHR)-HRCI preferred
  • SHRM-CP - Society of Human Resource Management - Certified Professional preferred
  • Certified Labor Relations Professional preferred


Strength Factor Rating - Physical Demands/Requirements
  • Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


Strength Factor Description - Physical Demands/Requirements
  • Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
  • Walking: Moving about on foot (Frequently)
  • Sitting: Remaining in a seated position (Constantly)
  • Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
  • Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
  • Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
  • Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
  • Climbing: Ladders, Stairs (Occasionally)
  • Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
  • Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
  • Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
  • Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
  • Crawling: Moving about on the hands and arms in any direction (Occasionally)
  • Reaching: Extending hands and arms in any direction (Constantly)
  • Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
  • Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
  • Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
  • Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
  • Hearing: Perceiving the nature of sound by the ear (Frequently)
  • Tasting/Smelling: (Occasionally)
  • Near Vision: Clarity of vision at 20 inches or less (Constantly)
  • Far Vision: Clarity of vision at 20 feet for more (Frequently)
  • Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
  • Vision: Color - The ability to identify and distinguish colors (Constantly)


Working Conditions/Environment
  • Employee is subject to inside environmental conditions


Working Conditions
  • Well lighted, climate controlled areas (Constantly)
  • Frequent repetitive motion (Constantly)
  • CRT (Computer Monitor(s)) (Constantly)


Travel
  • Travel to other locations required


Driving
  • Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license


Expected Salary Range
$122,000.00 - $182,000.00

About ONEOK Energy Services

ONEOK is a publicly-traded limited partnership engaged in natural gas liquids, natural gas pipelines, and natural gas gathering and processing. It is a Fortune 500 company and is included in Standard & Poor's (S&P) 500 Stock Index. Originally founded in 1906 as an intrastate natural gas pipeline business in Oklahoma, today ONEOK is one of the nation's premier energy companies involved in the natural gas and natural gas liquids businesses. Its business segments provide safe, reliable energy and services to their diverse customers. By following a strategy that blends the performance and profitability of all of the segments, ONEOK is able to deliver sustainable earnings growth for shareholders. ONEOK’s success is driven by employees who strive to better not only their company but also the communities in which they live.

ONEOK Energy Services Careers

Join the dynamic team at ONEOK Energy Services, a leader in the energy sector, and propel your career to new heights in an environment that fosters growth, innovation, and leadership. As one of the premier energy companies, ONEOK offers a range of job opportunities that allow professionals to excel in their fields and contribute to a sustainable energy future.

Work You’ll Do

At ONEOK Energy Services, you will engage in meaningful work that directly impacts our company and the industry. Our team is at the forefront of the energy sector, leading projects that enhance how energy is produced, distributed, and consumed. Your role within our company will position you at the intersection of energy solutions and technological advancement, driving change and delivering results that matter.

Innovative Work Environment

Embrace the opportunity to work alongside some of the brightest minds in the energy sector. Our team of over 10,000 dedicated professionals is committed to fostering an atmosphere of innovation and excellence. At ONEOK, you will leverage cutting-edge technology and deep industry expertise to deliver high-impact solutions across various markets.

Career Development and Growth

ONEOK Energy Services is committed to the professional growth of its employees. Whether you are just starting your career or are a seasoned professional, ONEOK provides unparalleled career advancement opportunities, including professional development programs, leadership training, and diversity initiatives. Our robust training programs are designed to enhance your skills and prepare you for leadership roles within the company.

Join Our Team

Explore the wide range of job opportunities at ONEOK Energy Services, from entry-level positions to executive roles. We are hiring talented individuals who are passionate about the energy industry and eager to make a difference. Our team values diversity, and we strive to create an inclusive culture where everyone can thrive.

Internship Programs

Kickstart your career with an internship at ONEOK Energy Services. Our internships provide hands-on experience in real-world projects that prepare you for a successful career in the energy sector. Interns at ONEOK gain valuable industry insights and have the opportunity to network with professionals and leaders within the company.

Benefits and Culture

ONEOK Energy Services offers a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Our company culture promotes teamwork, integrity, and respect—values that are integral to our corporate identity and business approach.

Stay Connected

Stay up-to-date with the latest from ONEOK Energy Services by joining our career network. Receive job alerts, read about our latest projects, and gain insider tips that can help you during the interview process and beyond. Customize your preferences to see how your skills and interests align with potential job opportunities at ONEOK.

Apply Now

Ready to take the next step in your career? Search open positions that match your skills and interests on our Jobs page. We look for driven, curious, and innovative team players who are ready to make an impact. Submit your resume, prepare for your interview, and join a company that values your unique contributions.

Explore ONEOK Energy Services Careers

Discover the exciting and rewarding career opportunities waiting for you at ONEOK Energy Services. Let your ambition lead you to success in a company that is as committed to your career as you are. Join us and be part of a team that is reshaping the energy landscape. [SEARCH ONEOK JOBS](#) [READ CAREERS BLOG](#) [JOB ALERT EMAILS](#)
Learn more about ONEOK Energy Services
Size
2,847 employees
Market Cap
$28.8 billion
Industry
Manufacturing & Automotive
Net Income
$612.8 million
Founded
1988
5 Year Trend
+13.1%
Revenue
$8.5 billion
NASDAQ
OKE
* Ladders Estimates

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