Mayo Clinic

Manager, Education

Mayo Clinic$88K — $105K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree with 1+ years of relevant experience or Bachelor's degree with 5+ years of relevant experience.
  • Proven leadership and managerial skills in operational environments.
  • Strong understanding of finance and change management methodologies.
  • Excellent communication skills for engaging with diverse stakeholders.
  • Capacity for problem-solving in complex, matrixed environments.

Responsibilities

  • Lead and manage operational execution of team objectives and strategy.
  • Develop and implement action plans to achieve organizational priorities.
  • Serve as a liaison to ensure strategic alignment and clear communication.
  • Foster a culture of safety and engagement within teams.
  • Guide teams through performance management and difficult conversations.
  • Drive operational excellence and optimize processes for efficiency.
  • Support team innovation and business agility through continuous learning.

Benefits

  • Hybrid work model with onsite expectations.
  • Professional development and mentorship opportunities.
  • Focus on equity, inclusion, and diversity within the workplace.
  • Emphasis on operational excellence and process improvement culture.
Full Job Description
Job Description

This is a hybrid position, and the incumbent must be located within 100 miles of the Phoenix, AZ campus with an expectation to work on-site at the IERB a minimum of 2 days per week.

Position Overview

The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The Manager has strong leadership, operational and process improvement capabilities.

Embodying our Mayo Clinic values, the Manager plays a pivotal role within shields and departments managing teams and service lines.

Responsibilities

Vision and Strategy
  • Lead and manage the team to operationalize the vision, executing goals and outcome-based objectives.
  • Actively contribute to the development of priorities and action plans.
  • Serve as a liaison between front-line supervisors and staff and leadership to ensure strategic alignment, staff engagement, and open, transparent, bidirectional communication.
  • Develop relationships externally in support of Mayo Clinic's goals and objectives.

People and Culture
  • Create and foster high performing, engaged teams, aligned to a culture of safety and Mayo Clinic values.
  • Lead and mentor team through new and changing situations.
  • Effectively manage team performance and difficult conversations with compassion and respect.
  • Embed equity, inclusion, and diversity principles into team, across hiring, developing, and coaching staff.
  • Coach, mentor, and develop direct reports and other allied health staff to foster engagement, life-long learning, and professional growth.

Operational Excellence
  • Provide leadership with a primary focus on operational excellence, implementation, and staff engagement.
  • Apply operational knowledge, critical thinking, sound judgment, and problem solving in an integrated, matrixed environment.
  • Effectively manage staff assignments to meet fluctuating workload and business needs.
  • Embrace and drive operational execution with a sense of pace and urgency. Coordinate and direct staff to ensure smooth operations and efficiencies.
  • Engage in systems design, process improvement, and optimization to improve and simplify operations and outcomes.
  • Facilitate quality, safety, regulatory, and service excellence.
  • Manage projects and lead multidisciplinary teams including financial analysis, problem solving, and data-driven decision-making.

Transformation and Innovation
  • Develop a global mindset, and continuously invest in learning and gaining knowledge inter and intra industry.
  • Demonstrate continuous learning of emerging technologies and data literacy for departmental and organizational benefit.
  • Demonstrate forward-thinking and trend analysis to anticipate future needs and opportunities.
  • Encourage team to pursue new approaches and demonstrate business agility.

Financial and Business Acumen
  • Demonstrate business acumen and apply financial rigor in managing financial results.
  • Assist in managing budget for area of responsibility.
  • Manage strategic growth to include staffing and other resources.
  • Implement, manage, and operationalize business plans and deliverables.
  • Represent and communicate big picture thinking with business partners and stakeholders.
  • Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers, to support effective decision making and ensure long term sustainability.


Qualifications

Master's degree with a minimum of 1 year of relevant experience or bachelor's degree with 5+ years of relevant experience required.

Operational experience must include demonstrated competency in leadership, management, operations, finance, communication, and change management methodologies.

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.

About Mayo Clinic

Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs more than 4,500 physicians and scientists and 58,400 administrative and allied health staff. The practice specializes in treating difficult cases through tertiary care and destination medicine. It is home to the Mayo Clinic College of Medicine and Science, which includes a medical school and research programs. Mayo Clinic has a large presence in three U.S. metropolitan areas: Rochester, Minnesota; Jacksonville, Florida; and Phoenix, Arizona. It also has several affiliated hospitals and clinics elsewhere in the United States and around the world.
Learn more about Mayo Clinic
Size
74,000 employees
Industry
Founded
1919

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