Western Union

Manager, Discovery and Litigation Specialist

Western Union$100K — $130K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 5+ years of paralegal litigation experience in corporate or law firm settings.
  • Proven track record managing legal hold and eDiscovery processes.
  • Strong technical skills with eDiscovery platforms and legal hold software.
  • Excellent written and verbal communication abilities.
  • Superior organizational skills to handle multiple tasks efficiently.
  • Ability to engage effectively with all management levels.

Responsibilities

  • Lead and manage the legal hold process with compliance oversight.
  • Oversee the entire eDiscovery lifecycle, coordinating with stakeholders and vendors.
  • Act as a primary liaison for outside counsel during case management.
  • Assist in case preparation, organizing extensive documents and evidence.
  • Draft and review various legal documents under attorney supervision.
  • Independently handle escalated subpoenas and consumer complaints.
  • Maintain litigation databases and document management systems.
  • Collaborate with IT and compliance to support litigation projects.
  • Stay updated on litigation trends and eDiscovery best practices.
  • Provide training and mentorship to team members.

Benefits

  • Access to multiple health insurance options.
  • Accident and life insurance.
  • Short-term incentives and paid time off.
  • Parental leave and global adoption assistance.
  • 401K plan with company options.
Full Job Description

Manager, Discovery and Litigation Specialist

As a senior member of the Litigation Team, you will manage and own multiple Litigation processes and functions, exercising sound judgment, taking initiative, and driving matters to completion with a high degree of independence and accountability. You will enhance and lead our legal hold and eDiscovery processes. You will also collaborate with legal and non-legal professionals to protect and defend the Company in defensive matters, pursue affirmative matters, respond to escalated subpoenas and consumer complaints, and manage our litigation portfolio.

Responsibilities:

  • Lead and manage the legal hold process, ensuring timely and effective communication and compliance with preservation requirements.
  • Oversee and coordinate the entire eDiscovery lifecycle, including data collection, processing, review coordination, and production, working closely with internal stakeholders and external vendors.
  • Serve as a primary point of contact for outside counsel, providing comprehensive litigation support throughout case management.
  • Assist with case preparation, including organizing and managing large volumes of documents and evidence.
  • Draft and review legal correspondence, pleadings, discovery requests, and responses under attorney supervision.
  • Independently review, investigate, and respond to escalated subpoenas, consumer complaints, and other information requests.
  • Maintain litigation databases and document management systems.
  • Collaborate cross-functionally with IT, compliance, and business units to ensure smooth execution of litigation and investigation projects.
  • Stay current with developments in litigation technology and best practices in eDiscovery.
  • Train and mentor other team members on litigation support procedures and technology.

Basic Qualifications

  • Bachelors degree.
  • 5+ years of paralegal litigation experience, preferably within a large corporate law department or law firm supporting complex litigation.
  • Demonstrated experience managing legal hold and eDiscovery processes.
  • Strong technical aptitude and advanced proficiency with eDiscovery platforms and legal hold software.
  • Excellent written and verbal communication skills.
  • Superior organizational skills with an ability to manage multiple priorities and deadlines.
  • Ability to communicate effectively with all levels of management.
  • Self-starter with ability to work independently and collaboratively in a fast-paced environment.

Preferred:

  • ABA approved paralegal certificate.

WORKPLACE OPTION

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may shareadditionalrole-specific benefits during your interview process or in an offer of employment.

Your United States specific benefits include:

  • Medical, Dental, Vision, and Life Insurance
  • Paid Time Off
  • Parental Leave
  • Global Adoption Assistance
  • 401KPlan

Salary

The base salary range is $100,000 6 $130,000.00 per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

Estimated Job Posting End Date:

10-19-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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