American Express

Manager - Digital Product Management

American Express$120K — $150K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of on-chain product development, product management, or product strategy experience.
  • Hands-on experience with stablecoins and public blockchains, including knowledge of crypto wallets and on-chain settlement.
  • Familiarity with financial controls such as KYC/AML, sanctions, and risk management for stablecoin products.
  • Strong product judgment and customer empathy, with a passion for exceptional products.
  • Excellent project management skills, including timeline organization and adaptability in fast-paced environments.
  • Exceptional communication skills for engaging with distributed global teams.

Responsibilities

  • Support stablecoin and on-chain product strategy by identifying business needs and developing use cases.
  • Balance needs of customers, stakeholders, and partners to define product features and roadmaps.
  • Collaborate with engineers to evaluate technical solutions and define API specifications.
  • Lead pilots and strategic initiatives for stablecoin and on-chain payments.
  • Develop new product concepts for agentic payments and machine-to-machine commerce.
  • Partner with internal teams to pilot new on-chain capabilities and pitch proof of concepts.
  • Monitor market developments to inform roadmap updates and provide recommendations.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model (hybrid, onsite, or virtual)
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers
  • Free and confidential counseling support
  • Career development and training opportunities
Full Job Description
Job Description

We are seeking a Product Manager to bring stablecoin and on-chain products and services to life within the crypto and blockchain space. You will shape the future of how American Express builds on chain by contributing to the strategic vision, defining winning strategies, and building new product concepts across stablecoin payments, and agentic payments. This role will require the ability to operate in a white space area with a deep understanding of stablecoins, the crypto landscape, and traditional payments systems. For example: you can explain, at a high level, a blockchain consensus mechanism, how stablecoin settlement works, and how a payment service provider operates.

We are looking for a strong communicator who can simplify complex topics and drive alignment across teams. You will collaborate extensively with the Digital Labs Business Development and Go-to-market teams as well as a broad range of internal stakeholders including Strategic Partnerships, Enterprise Strategy, Global Commercial Services, Merchant, Network, Treasury and Amex Ventures.

Responsibilities

  • Support the company's stablecoin and on-chain product strategy by partnering with key teams to identify business needs, develop use cases, and translate opportunities into product requirements.
  • Balance customer, stakeholder, leadership, and partner needs to define product features, user stories, acceptance criteria, user experience, roadmap, and backlog.
  • Partner with engineers and solutions architects to evaluate technical solutions, assess trade-offs, define API specifications, and deliver stablecoin, on-chain, and platform capabilities.
  • Lead short-term pilots and longer-term strategic initiatives across stablecoin products, on-chain payments, agentic payments, and the broader crypto ecosystem.
  • Develop new product concepts for agentic payments, including on-chain stablecoin payment flows for AI agents and machine-to-machine commerce, x402/MPP-enabled payment experiences, merchant/API monetization, and controls for safe, scalable adoption.
  • Partner with Business Development, Amex Ventures, and other internal stakeholders to pilot new on-chain capabilities, pitch proofs of concept, and build scalable participation in the stablecoin and blockchain ecosystem.
  • Monitor stablecoin, on-chain payments, and crypto market developments to identify potential partners, inform roadmap updates, and provide clear recommendations.
  • Manage development and release timelines, navigate dependencies, clarify trade-offs, and drive alignment through clear communication, summaries, and follow-ups.


Qualifications

  • 3+ years of on-chain product development, product management, or product strategy experience.


  • Experience working with stablecoins and public blockchain ecosystems, including hands-on use of crypto wallets, on-chain settlement, stablecoin infrastructure, x402, MPP, and related blockchain technologies.


  • Familiarity with financial-services controls, including KYC/AML, sanctions, data privacy, security, and risk management considerations for stablecoin and on-chain products.


  • Strong product judgment, deep customer empathy, enthusiasm for exceptional products and services, and ability to clearly articulate product functionality.


  • Strong project management skills, including organizing timelines, tracking milestones, managing risks and dependencies, adapting quickly, and keeping work moving in a fast-changing environment.


  • Excellent communication skills across distributed and global teams, with the ability to engage, influence, and inspire partners to drive collaboration and alignment.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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