Manager, Digital Media Strategy
The Manager, Digital Media Strategy is responsible for leading the team that executes and delivers digital media campaigns, ensuring department-wide accuracy, pacing, and client satisfaction. This role partners strategically with leaders across Sales, Planning, and Ad Operations to optimize cross-functional workflows and ensure all organizational campaigns are delivered in full, on time, and billable. You are a strategic thinker, an empathetic team leader, and a process-oriented problem solver.
Success in this role is measured by overall team performance, department-wide campaign health and delivery accuracy, minimized billing discrepancies, and the professional growth of your direct reports.
YOUR DAY-TO-DAY
• Team Leadership & Development: Hire, train, mentor, and manage a team of Digital Campaign Managers; establish performance metrics, conduct regular reviews, and foster a collaborative team culture.
• Operational Oversight: Oversee the team's live campaign pacing, delivery health, and makegoods process, stepping in to support high-stakes or complex accounts.
• Process & Safeguards Strategy: Establish, institutionalize, and optimize delivery safeguards (buffers, pacing check templates, QA processes) across the department to minimize human error and revenue leakage.
• Cross-Functional Standardization: Clarify ownership and enforce clean, standardized handoff processes between Sales, Planning, Account Management, and Ad Operations prior to campaign launches.
• High-Level Problem Resolution: Partner with leaders in Ad Operations and Revenue Operations to resolve systemic delivery or billing issues and implement long-term preventative solutions.
• Workflow & Escalation Management: Analyze recurring execution, workflow, or billing challenges to advocate for systemic fixes, process updates, or clear documentation.
• Senior Stakeholder Support: Serve as the ultimate escalation point for severe campaign-level client or agency concerns, providing strategic guidance to resolve issues.
• Client Relationship Enablement: Empower and guide Account Managers and Campaign Managers in maintaining strong, professional client relationships through communication best practices.
• Roadblock Removal: Proactively identify and eliminate day-to-day operational or technical roadblocks to help the campaign management team execute effectively and efficiently.
YOU HAVE
• Bachelor's degree or equivalent experience
• 5+ years of experience in digital account management, media execution, or ad operations
• Prior experience managing or mentoring team members preferred
• Strong understanding of digital media execution, pacing, and billing fundamentals
• Detail-oriented with strong organizational and communication skills
• Proven ability to collaborate cross-functionally and manage multiple campaigns simultaneously
Exact compensation may vary based on skills, experience, and location. Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position.
Base pay Range - $85,000 to $95,000 + benefits
OUR BENEFITS
TelevisaUnivision believes a happy, well-balanced employee is essential to a thriving culture. We offer a wide selection of benefits and perks, including paid time off; tuition reimbursement; wellness and employee support programs; 401(k); life and other insurance plans-along with a comprehensive and competitive health benefits package featuring medical, dental, and vision coverage options.
