Keurig Dr Pepper

Manager, Creative Operations

Keurig Dr Pepper$96K — $140K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 5+ years in Creative Operations, Marketing Operations, Resource Management, Project Management, or Agency Operations.
  • Proficiency in resource forecasting, capacity planning, and reporting.
  • Advanced Excel skills for data analysis, pivot tables, and formulas.
  • Experience with project management or workflow systems, preferably Adobe Workfront.
  • Strong communication, analytical, and organizational skills.

Responsibilities

  • Lead resource forecasting and capacity planning for creative projects.
  • Analyze project demand to identify resource needs and potential risks.
  • Develop and maintain dashboards and forecasting reports for transparency.
  • Optimize workflow management tools to improve operational efficiency.
  • Create SOPs and training materials to standardize processes across teams.
  • Generate reports on project volume and performance metrics for leadership.
  • Manage financial tracking and vendor coordination to ensure budget adherence.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Disability insurance and paid time off, including parental leave.
  • 401k plan with company matching contributions.
  • Tuition reimbursement for continuing education.
  • Annual performance-based bonus eligibility and mileage reimbursement.
Full Job Description
Job Overview:

Keurig Dr Pepper is seeking a Manager, Creative Operations & Resource Management to support resource planning, workflow optimization, reporting, and operational excellence across creative and production teams.

This role will drive capacity planning, workload visibility, reporting, process governance, and workflow management while partnering closely with Creative, Production, Finance, Procurement, and agency partners. The ideal candidate is highly analytical, systems-oriented, and experienced in resource forecasting, creative operations, and operational reporting. Adobe Workfront experience is strongly preferred.

Key Responsibilities

Resource Planning & Forecasting
  • Lead resource forecasting, capacity planning, and workload management.
  • Analyze project demand and utilization to identify resource needs and risks.
  • Develop resource models, dashboards, and forecasting reports.
  • Partner with leadership on prioritization and staffing recommendations.

Workflow & Systems Management
  • Support and optimize workflow management tools, including Adobe Workfront.
  • Maintain project templates, dashboards, intake processes, and reporting structures.
  • Develop SOPs, training materials, and process documentation.
  • Drive workflow consistency, adoption, and continuous improvement.

Reporting & Analytics
  • Create and manage reports on project volume, resource utilization, and operational performance.
  • Build dashboards and executive-ready reporting packages.
  • Translate data into actionable business insights and recommendations.

Financial & Vendor Operations
  • Manage invoice tracking, approval workflows, and vendor coordination.
  • Support budget tracking, spend reporting, and financial documentation.
  • Partner with Finance, Procurement, agencies, and production vendors.

Creative Operations Support
  • Support project intake, resource planning, and agency coordination.
  • Maintain documentation related to creative assets, usage rights, and production files.
  • Demonstrate general awareness of font licensing, asset governance, and compliance considerations.

Identify opportunities to improve processes through automation, technology, and AI-enabled solutions.

Total Rewards:
  • Salary Range: $96,800 - $140,000
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility

Requirements:

Qualifications
  • Bachelor's degree or equivalent experience.
  • 5+ years of experience in Creative Operations, Marketing Operations, Resource Management, Project Management, or Agency Operations.
  • Strong experience in resource forecasting, capacity planning, and reporting.
  • Advanced Excel skills, including pivot tables, formulas, and data analysis.
  • Experience with workflow or project management systems.
  • Strong communication, analytical, and organizational skills.
  • Adobe Workfront experience strongly preferred.
  • Experience with Smartsheet, Screendragon, or similar tools.
  • Background in agency, creative, marketing, production, or CPG environments.
  • Experience building dashboards, resource models, and executive reporting.
  • Power BI experience a plus.
  • Demonstrated continuous improvement mindset with experience driving process optimization, automation, or operational efficiencies.

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

Join Our Team

Search for open positions that match your skills and interests. Keurig Dr Pepper is always on the lookout for passionate, curious, and innovative team players. Explore the exciting employment and internship opportunities available and find out how you can contribute to our community of dedicated professionals.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights—all from the people who work here. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the rewarding career opportunities that await at Keurig Dr Pepper.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ

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