American Express

Manager, Control Management - Risk and Controls

American Express$90K — $120K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in operational risk management, preferably in Risk and/or Internal Audit.
  • Experience leading Risk and Control Self-Assessments and governance programs.
  • Strong grasp of operational risk management frameworks and control assessment practices.
  • Ability to handle multiple priorities in structured environments with various stakeholders.
  • Exceptional written and verbal communication skills, especially in presenting to senior leaders.
  • Strong analytical skills and problem-solving capabilities to evaluate risks and controls.
  • Bachelor's Degree in Finance, Business, or Risk Management; advanced degrees or certifications are a plus.

Responsibilities

  • Lead and coordinate execution of the RCSA program, ensuring compliance with standards and objectives.
  • Facilitate key discussions to identify and document material risks and controls with stakeholders.
  • Critique risk and control assessments for accuracy and adherence to methodologies.
  • Conduct quality assurance reviews of RCSA documentation and supporting materials.
  • Ensure timely completion of RCSA milestones while addressing execution challenges as they arise.
  • Analyze RCSA findings for emerging risks and control improvement opportunities.
  • Collaborate with stakeholders to address assessment gaps and improve control weaknesses.
  • Prepare and present updates on RCSA status and risk themes to senior management.

Benefits

  • Opportunity to work within a high-impact operational risk management framework.
  • Collaborative environment with varied interactions across business units and senior leadership.
  • Focus on continuous improvement initiatives enhancing program effectiveness and stakeholder engagement.
  • Access to professional development resources and potential career advancement opportunities.
Full Job Description
Job Description

The objective of the GRC Control Management RCSA team is to drive the consistent and timely execution of the Risk and Control Self-Assessment (RCSA) program, partnering with business leaders to identify, assess, and monitor operational risks, evaluate control effectiveness, and promote a strong risk and control environment.

GRC Control Management team is looking for a Manager of RCSA responsible for overseeing the execution, quality, and governance of the RCSA program. This role will partner with business, risk, compliance, and control management stakeholders to ensure risk assessments are completed consistently, key risks are appropriately identified and evaluated, and control effectiveness is challenged and documented in accordance with enterprise standards.

Responsibilities

  • Lead and coordinate end-to-end execution of the RCSA program across assigned RAUs, ensuring adherence to enterprise standards, timelines, and quality expectations.
  • Facilitate risk identification and assessment discussions with business stakeholders to ensure material risks and key controls are appropriately documented.
  • Challenge and review risk and control assessments for completeness, accuracy, and consistency with established methodology.
  • Perform quality assurance reviews of RCSA documentation, including risk statements, control inventories, control assessments, and supporting evidence.
  • Drive completion of RCSA milestones and deliverables, escalating risks, issues, and execution challenges as appropriate.
  • Analyze RCSA outputs, issues, events, and control performance trends to identify emerging risks, thematic concerns, and opportunities for control enhancement.
  • Partner with business, compliance, audit, and ORM stakeholders to resolve assessment gaps and ensure sustainable remediation of identified control weaknesses.
  • Prepare and present RCSA status updates, key observations, and risk themes to senior management and governance forums.
  • Support continuous improvement initiatives to enhance RCSA effectiveness, consistency, reporting, and stakeholder engagement.


Qualifications

  • 4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function). Understanding of critical operational risk management lifecycle activities
  • Demonstrated experience leading or executing Risk and Control Self-Assessments (RCSAs), risk assessments, control evaluations, or similar governance programs.
  • Strong understanding of operational risk management frameworks, control design, control effectiveness assessment, and issue management practices.
  • Proven ability to manage multiple deliverables, stakeholders, and competing priorities within structured governance environments.
  • Excellent written and verbal communication skills, including experience presenting risk-related matters to senior leadership.
  • Strong analytical, problem-solving, and critical-thinking capabilities with the ability to challenge risk assessments and identify control gaps.
  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following:
    • Facilitating RCSA workshops, risk identification sessions, and control assessment reviews.
    • Interpreting and applying operational risk, compliance, or regulatory requirements within a large financial institution.
    • Partnering with first-line business teams to drive accountability for risk ownership and control effectiveness.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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