BlueCross BlueShield of South Carolina

Manager, Contract Compliance

Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in a job related field required; Juris Doctor preferred.
  • 7 years in audit/compliance or contract administration within insurance, with 2 years in a management role.
  • 4 years in audit/compliance or contract administration within legal if holding a Juris Doctor degree, with 2 years management experience.
  • Strong analytical and problem-solving skills essential.
  • Proven ability to effectively communicate and negotiate at all organizational levels.

Responsibilities

  • Initiate and oversee negotiation of contracts to ensure compliance with regulations.
  • Coordinate with Legal to maintain contract language and submit regulatory filings.
  • Analyze proposed contract language related to insurance regulations and modify as needed.
  • Review industry publications to stay updated on regulatory trends and implications.
  • Serve as the divisional compliance contact and respond to regulatory complaints.
  • Directly supervise compliance staff, providing evaluations and mentoring.
  • Manage the policy issuance system and ensure compliance with privacy programs.

Benefits

  • Subsidized health plans, dental and vision coverage.
  • 401k retirement savings plan with company match.
  • Life insurance coverage.
  • Paid Time Off (PTO).
  • On-site cafeterias and fitness centers at major locations.
  • Education assistance programs.
  • Service recognition rewards.
  • National discounts for entertainment and leisure activities.
Full Job Description
Summary
Responsible for the implementation and oversight of a comprehensive compliance program that meets all regulatory requirements for commercial and/or government programs products. Oversees federal and state regulatory compliance activities, regulatory filings, and contract and agreement review functions. Ensures products receive regulatory approval in all jurisdictions.
Description

This is a full-time onsite position reporting to 4101 Percival Road, Columbia, SC.

WHAT YOU'LL DO
  • Initiates, coordinates the negotiation, and monitors implementation of revisions to existing and renewal contracts, certificates, and/or booklets in all applicable jurisdictions to comply with changes in state or federal requirements, with corporate policy, or change in business practice. In coordination with the Legal Department: develops and maintains language and structure for the all new or revised contracts and related documents, and coordinates the review with all appropriate areas for distribution. Prepares and submits regulatory filing, and negotiates with regulatory agency staff for required approval.
  • Participates in the development of recommendations and descriptive language for new or enhanced products for the submissions of group and subscriber fulfillment forms requiring regulatory approval, and negotiates with regulators to obtain such approval. Informs the Corporation of approval of documents and procedures pertinent to the use of the approved documents. Ensures that contracts and certificates used are consistent with corporate forms (most currently approved forms, modifications implemented, etc.), and conducts audits on documents to ensure compliance of revisions with corporate and/or legal requirements. May participate in additional aspects of product development under the direction of senior management.
  • Reviews, analyzes, and interprets proposed language for the contracts, addenda, and correspondence as requested, which may include HMO or P&C statutes and other insurance related questions such as insurance regulations, COBRA, EOL, HIPAA privacy. Drafts, reviews, and/or modifies various agreements, such as administrative services, general agency, and business associate agreements.
  • Reviews publications, articles and abstracts, potential bills, and proposed laws, provided by entities such as the Legal Department, Government Affairs, the SC Alliance of Health Plans, State Insurance Departments, and/or Department of Health and Human Services, to stay current of regulations and trends, give input on potential regulations and communicate such to senior staff. Ensures the appropriate action is taken to incorporate necessary revisions into the workplace environment by facilitating the implementation of regulatory requirements.
  • Serves as the divisional compliance contact for purposes of complaint receipt and interpretation regarding the insurance laws and regulations. Responds to state insurance department complaints for products administered by business partners. Researches, interprets, and evaluates all questions or issues regarding regulatory compliance, coordinating with the Legal Department and others as appropriate.
  • 10% Directs supervision of personnel supporting contracts and compliance functions including performance evaluations. Provides ongoing training and development of staff through mentoring and feedback. May supervise the agent licensing and appointment area, ensure all producers are appropriately licensed and appointed, and oversee the maintenance of the agent database.
  • 10% Responsible for policy and/or certificate issue system. Troubleshoots and problem-solves to ensure the policy and/or contract flow process is uninterrupted. May design and implement HIPAA Privacy and Security compliance programs while ensuring compliance with OFAC, US Patriot Act, and all applicable federal statutes.


WHAT YOU'LL NEED

Required Education: Bachelor's in a job related field

Required Experience: With Bachelor's Degree, 7 years audit/compliance or contract administration within the insurance industry including 2 years management or supervisory experience or equivalent military experience in grade E4 or above. With Juris Doctor Degree, 4 years audit/compliance or contract administration within the insurance or legal field including 2 years management or supervisory experience or equivalent.

Required Skills and Abilities: Ability to effectively communicate both verbally and in writing to all levels throughout the organization and externally. Excellent analytical or critical thinking, problem solving, and organizational skills. Ability to make sound decisions, and exercise confidentiality and discretion. Proven ability to persuade, negotiate or influence. Knowledge of contract form, composition, and law. Familiar with audit or compliance procedures and regulations.

Required Software and Tools: Microsoft Office.

Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits at the first of the month following 28 days of employment:
  • Subsidized health plans, dental and vision coverage
  • 401k retirement savings plan with company match
  • Life Insurance
  • Paid Time Off (PTO)
  • On-site cafeterias and fitness centers in major locations
  • Education Assistance
  • Service Recognition
  • National discounts to movies, theaters, zoos, theme parks and more


What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

About BlueCross BlueShield of South Carolina

BlueCross BlueShield of South Carolina is a health insurance company that provides coverage to over 5 million people in South Carolina and beyond. The company was founded in 1946 and is headquartered in Columbia, South Carolina. BlueCross BlueShield of South Carolina offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health of its members and the communities it serves, with initiatives focused on wellness, disease prevention, and access to care. BlueCross BlueShield of South Carolina is a subsidiary of the Blue Cross Blue Shield Association, a national federation of 36 independent, community-based and locally operated Blue Cross Blue Shield companies.
Learn more about BlueCross BlueShield of South Carolina
Size
12,000 employees
Industry

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