Job DescriptionThis position will be a key member of U.S. Commercial Compliance team as Line of Business Compliance Officer with primary oversight of payment products, partners, services and platforms within the American Express business product suite. The position provides independent compliance oversight and second-line effective challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance with applicable internal policies, laws and regulations. Areas of responsibility will include assessment of compliance risk primarily associated with complex digital ecosystems for business clients integrating card, program and payment management, including product uplifts/changes and features, review of marketing claims and disclosures, training, and other business-owned content.
Responsibilities- Provide effective challenge with GCS B2B Payments business stakeholders on compliance/regulatory requirements applicable to various partnerships and B2B payment offerings.
- Review and evaluate marketing, advertising materials, digital capabilities, customer journeys and required disclosures for adherence to applicable laws including but not limited to Unfair or Deceptive Acts or Practices (UDAP), Equal Credit Opportunity Act (Reg B), consumer protection, Privacy, ADA accessibility, Anti-Money Laundering/Know Your Customer, Sanctions, and all other applicable federal and state regulations.
- Support an effective Compliance program including Compliance Risk Assessment (CRA), Regulatory Change and Inventory Management (RCIM), and provide oversight and challenge on business owned Key Risk Indicators (KRIs) and Regulatory Business Self Testing (RBST).
- Effectively identify and challenge Compliance Issues to ensure timely creation or enhancement of controls, closure of gaps, and customer remediation where required.
- Collaborate as required with relevant stakeholders, including but not limited to: Internal Audit, Independent Compliance Testing team, Product, General Counsel's Organization, Operational Risk, Control Management, Financial Crimes Compliance, and Privacy Office.
- Assist in preparation for regulatory inquiries and examinations.
- Additional responsibilities based on team needs.
Qualifications- Deep regulatory knowledge of the financial regulations applicable to U.S. banking, consumer protection, credit card products, digital banking and payment management platforms including UDAP, Reg B, Privacy, ADA accessibility, and financial crimes regulations.
- In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.
- Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.
- Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.
- Understanding of regulatory expectations and experience preparing for meetings with regulators and regulatory exams.
- Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.
- Prior expense management, fintech, banking industry, compliance, legal or risk experience is a plus.
- Bachelor's degree required; advanced degree preferred
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
