Scotiabank

Manager, Communications & Change Management, Scotia iTRADE - Toronto, ON

Scotiabank • $85K — $100K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 3+ years of experience in project and change management, and communications.
  • Proficient in business writing and copywriting for diverse audiences.
  • Strong presentation, editing, and proofreading skills.
  • Knowledge of change management principles and methodologies.
  • Excellent organizational and project management capabilities.
  • Ability to design impactful communications and documents.
  • Bilingual (French/English) skills are an asset.

Responsibilities

  • Initiate and implement effective internal communication strategies.
  • Create and manage communication materials maintaining brand consistency.
  • Support change management initiatives through effective planning and execution.
  • Build employee engagement through recognition programs and events.
  • Develop business summaries and manage executive updates efficiently.
  • Organize and facilitate meetings with stakeholders and partners.
  • Act as a delegate for senior management during key meetings.

Benefits

  • Hybrid working model with office presence two days a week.
  • Commitment to an inclusive and supportive work environment.
  • Opportunities for professional development and growth.
  • Access to internal collaboration tools and resources.
  • Engagement in impactful team events and initiatives.
Full Job Description
Requisition ID: 254959

The successful candidate will contribute to the overall success of Scotia iTRADE, ensuring that internal teams and partners are well connected to all key strategic initiatives, projects, and programs while keeping client success central to all changes introduced by the business.

Key Accountabilities:

Communications
  • Initiate plans to elevate and evolve internal communication for effective employee engagement in support of Scotia iTRADE's overall business objectives and strategic goals.
  • Create key communication pieces including internal announcements, PowerPoint presentations, internal reference guides ensuring consistency of the Scotia iTRADE brand and voice.
  • Work within communication governance framework to coordinate and maintain communication approvals and archives.
  • Copy writing for client communications, including email, intercept messages and web copy where needed.
  • Assist in the management of a quarterly communication calendar.


Change Management
  • Working with the Senior Manager, Communications & Change Management and Scotia iTRADE department leads, support the successful end-to-end implementation of key change initiatives (including but not limited to, stakeholder impacts, defining success criteria, management of change plan, tactics for awareness, knowledge and sustainment).
  • Partner with product owners to develop change management/communications plans including work back schedules and key tactics.
  • Collaborate with department leads to embed change into daily operation of Scotia iTRADE to sustain change management initiatives for long-term success.


Employee and Partner Engagement
  • Build employee engagement, anchoring team contributions to Scotia iTRADE's overall strategy and vision, including managing communications for recognition programs and other initiatives that drive an inclusive and positive work environment for all colleagues.
  • Support and plan full department events (e.g., Town Halls, Roadshows) focused on strategy and project communications and the organization of priority leadership meetings with key stakeholders and team members.
  • Champions a client focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.


Executive and Partner Updates
  • Develop and iterate business summary and result dashboards for partners and business leadership.
  • Comfortable communicating with senior leadership in both verbal and written modes.
  • Regularly organizing and managing business and partner meetings.

Other responsibilities:
  • Act as delegate on behalf of Senior Manager, Communications & Change Management when required for meetings.
  • Other ad hoc project work as required from time to time.
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.


Education / Experience:
  • 3+ years of related experience, primarily in project and change management, communications
  • Business Writing or Copywriting with ability to clearly articulate messages to a variety of audiences in a variety of formats (text, charts, infographic)
  • Strong presentation skills, editing, proofreading, layout and design skills
  • Experience and knowledge of change management principles, methodologies and tools
  • Strong organizational skills, project management skills and the ability to manage multiple projects at the same time
  • Ability to initiate change projects, document impact assessments, draft key messages from scratch
  • Contribute to effective and collaborative relationships within the business, with partners and support areas
  • Knowledge of SharePoint Modern Experience an asset
  • Graphic Design skills considered an asset
  • Bilingual (French/English) language skills is an asset

Working Conditions:
  • Hybrid with 4-days in standard office environment
  • Extensive use of computers, and MS Office applications
  • Regular use of meeting room technology
  • Changing and competing priorities
  • Regular ad-hoc requests
  • Regular internal, external and cross-functional meetings


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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