Manager, Key Accounts - Sephora
Fragrance
Location: 10 Hudson Yards, New York, NY / 888 N. Douglas St. Suite 200, El Segundo, Ca / Top LUXE Market
*For those located proximate to a HQ, your role will be office based and therefore subject to the hybrid work policy of in office a minimum of 3x/week.
*For those not located proximate to a HQ, you must be within a Top LUXE Market
Division: L'Oréal Luxe
A Day in the Life
The Key Account Manager is responsible for the execution of account strategy and overall retail account management to build profitability, deliver retails and nets and grow market share. This individual will maintain strong relationships with senior management across retail partners and effectively negotiate for space, location, exposure, margin, etc.
Requirements
• 5-7 years of related experience
• Requires specialized depth and/or breadth of expertise in own job discipline or field
• Interprets internal or external business issues and recommends best practices
• Takes a broad perspective to identify solutions in dynamic or novel situations
• Works independently, with guidance in only the most complex situations
• May lead functional teams or projects
• Analytical and creative in approach to identifying opportunities and solving problems
• Financial acumen with P&L and budget management experience
• Entrepreneurial risk mentality and innovative management skills
• Proven ability to develop strategic goals, drive company sales, and achieve profit objectives
• Robust negotiation skills
Responsibilities
• Responsible for retail and net sales goals for assigned retailer accounts
• Manage the overall and individual P&L for all assigned retailer and wholesale accounts
• Support in buy negotiations in partnership with National Account Leads
• Support strategy and execution for topline stock levels ensuring an appropriate product mix of stock is available in stores:
• Timely ordering
• Monitoring and addressing low/out of stock situations
• Control and update stock and sales plans, product, and GWP returns
• Responsible for weekly, monthly, and annual forecasts and plans for both B&M and COM
• Analyze, define, and fuel relevant growth levers leveraging a customer-centric approach
• Partner with the CGO Commercial Planning team and BU Business Development O+O team
• Partner with cross functional teams (e.g. marketing, sales operations, finance, demand planning, education, field, etc.) on building account-specific plans to maximize market share
• Establish and contribute to a positive, collaborative, respectful team culture and environment where individuals feel inspired and motivated and the result is a high performing team
• Maintain account calendar of activities/events
What We Offer
Salary Range: The actual compensation will depend on a variety of job-related factors which may include *geographic location, work experience, education, and skill level Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
Hybrid Work Policy (Up to 2 Days per week work from home for eligible roles, subject to manager approval.)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs
Your Future Team
Sales at L'Oréal is about the driving force behind the company's success! We create relationships with our clients, identify their needs and design products that make a difference in their lives. Every day, we make a positive impact on someone's business or life.
We Are Committed and Engaged
Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!