Manager, Commercial Intelligence

Greater Toronto Airports Authority

$100K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in commercial analytics, business intelligence, or strategic planning
  • Experience creating and delivering dashboards and executive-level reporting frameworks
  • Strong skills in data visualization tools (Power BI, Tableau, SQL, advanced Excel)
  • Ability to translate complex data into actionable insights for senior leaders
  • Experience collaborating with business, finance, and IT teams
  • Proven track record in fast-paced environments with multiple priorities
  • 3+ years of leadership experience developing high-performing teams
  • Post-secondary degree in Business, Economics, Analytics, Mathematics or related field; MBA or advanced degree is a plus

Responsibilities

  • Lead development and execution of commercial data strategy aligned with business goals
  • Design scalable dashboards and performance reports for leadership insights
  • Drive performance analysis to identify trends and inform decisions
  • Integrate market intelligence into internal reporting to enhance competitiveness
  • Develop frameworks for tailored insights in business planning
  • Collaborate with commercial, finance, and IT for cohesive data governance
  • Serve as a trusted advisor with strategic insight-driven recommendations
  • Promote a data-driven culture enhancing data literacy and analytics usage
  • Lead and mentor team members to foster high performance
  • Continuously improve data processes for accuracy and efficiency

Benefits

  • Opportunity to advance data-driven decision-making
  • Work cross-functionally with multiple teams
  • Ability to influence business strategy and performance
  • Coaching and mentoring team development
  • Chance to implement scalable reporting frameworks
Full Job Description
What can you expect from this position?

Reporting to the Director, Commercial Performance & Governance, the Manager, Commercial Intelligence is responsible for building and advancing the Commercial Intelligence function across GTAA's Commercial portfolio. The role leads the development and execution of the Commercial Data Strategy, establishing key metrics, reporting frameworks, dashboards, and intelligence products that support commercial performance management and decision-making.

Working closely with Commercial, Finance, IT, Data, and Analytics teams, the Manager translates business priorities into actionable data and intelligence solutions. The role integrates commercial, operational, financial, customer, and market insights to identify trends, risks, opportunities, and performance drivers, ensuring leaders have access to trusted intelligence that supports forecasting, planning, prioritization, and executive decision-making.

As a Manager, Commercial Intelligence, you will:

  • Lead the development and execution of the Commercial Data Strategy.
  • Establish and manage the roadmap for commercial data products, metrics, reporting capabilities, and intelligence products.
  • Translate business priorities and questions into data, analytical, reporting, and intelligence requirements.
  • Partner with Commercial, Finance, IT, Data, and Analytics teams to define requirements and guide delivery of intelligence solutions.
  • Design and oversee the Commercial reporting ecosystem, including dashboards, scorecards, executive reporting, and forecasting inputs.
  • Establish common metrics, reporting standards, and governance practices across the Commercial organization.
  • Integrate commercial, operational, financial, customer, and market information to identify trends, risks, opportunities, and performance drivers.
  • Translate analysis into actionable insights and recommendations for business and executive audiences.
  • Lead and develop a high-performing Commercial Intelligence team.
  • Continuously improve the quality, relevance, and impact of commercial intelligence products.


This is the role for you, if you have:

  • 3+ years of experience in Commercial Intelligence, Revenue Operations, Commercial Operations, Business Operations, Business Intelligence, Analytics, Management Consulting, Product Management, or related fields.
  • Experience developing or supporting data strategies, reporting ecosystems, performance measurement frameworks, or business intelligence capabilities.
  • Strong analytical and problem-solving skills, with the ability to translate business questions into actionable insights.
  • Experience working cross-functionally to align stakeholders, define priorities, and deliver solutions.
  • Ability to communicate complex information clearly to senior stakeholders.
  • Familiarity with business intelligence and analytics tools such as Power BI, Tableau, SQL, or advanced Excel.
  • Experience with performance management, forecasting, planning, market intelligence, or benchmarking is considered an asset.
  • Leadership experience through people management, coaching, project leadership, or cross-functional initiatives.
  • Post-secondary education in Business, Commerce, Economics, Analytics, Engineering, Computer Science, or a related field.
  • Ability to obtain and retain Transportation Security Clearance at the designated level for the position.


This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

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