Manager, Client Sustainability

Sun Life Financial, Inc.

$80K — $128K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in sustainability, strategy, or business development.
  • Familiarity with the financial services sector, particularly insurance and asset management.
  • Client-focused with a desire to link sustainability insights to business value.
  • Strong analytical and strategic thinking capabilities.
  • Excellent written and verbal communication skills for client-facing contexts.
  • Proven relationship-building and collaboration experience in a matrixed setting.
  • Strong organizational skills for managing multiple priorities.

Responsibilities

  • Conduct research on Client sustainability priorities and emerging market trends.
  • Develop insights and recommendations for Client engagement and business development.
  • Support collection and analysis of Client sustainability data for internal reporting.
  • Create clear, Client-ready sustainability communications and presentations.
  • Respond promptly to Client inquiries, including RFPs and information requests.
  • Maintain standardized sustainability responses for consistent Client engagement.
  • Assist with sustainability reporting and disclosure activities as required.

Benefits

  • Hybrid work environment allowing flexibility between office and virtual locations.
  • Participation in various incentive plans based on performance.
  • Opportunities for collaboration across teams and roles.
  • Access to sustainability-focused work impacting Clients and business strategies.
Full Job Description
Job Description

Sun Life's ambition is to maximize our positive impact on society and the environment in support of our Purpose to help Clients achieve lifetime financial security and live healthier lives. As Manager, Client Sustainability, you will help advance Sun Life's Sustainability strategy by translating sustainability research, Client insights, and business priorities into proactive engagement strategies and communications in support of long-term business value.

This role plays a key part in advancing our Client sustainability workstream and sits at the intersection of sustainability, strategy, and business development. You will help identify Client sustainability priorities and support engagement with Clients including the development of communication materials to respond to Client requests. This role will also support broader sustainability reporting and disclosure activities, as required.

To be successful in this role, you will bring strong communication, analytical and strategic thinking skills, coupled with the ability to build relationships, influence stakeholders and support business outcomes. This is a hybrid role requiring presence at our 1 York office on a regular basis and reports to the Director, Client Sustainability and Regulatory Reporting and Disclosures.

What will you do?

  • Conduct research and analysis on Client sustainability priorities, goals, and emerging market trends to inform decisions and prioritization.
  • Develop insights and recommendations to support Client engagement and business development.
  • Support the collection, analysis and internal reporting of Client sustainability data and insights, through scorecards, dashboards and key performance metrics.
  • Create Client-ready sustainability communications and presentations.
  • Respond to Client sustainability requests, including RFPs, questionnaires, and ad hoc information requests, in a timely and accurate manner.
  • Maintain and enhance standardized sustainability responses to enable consistent, high-quality, and effective Client engagement.
  • Assist with sustainability reporting and disclosure activities, as needed.


What do you need to succeed?
  • Minimum of 3 to 5 years of relevant experience in sustainability, strategy, business development, or a related field.
  • Experience in insurance, asset management, financial services, or knowledge of Sun Life's Group and Institutional Client businesses is an asset.
  • Client-focused mindset and interest in connecting sustainability insights to business value.
  • Strong analytical and strategic thinking skills, with the ability to synthesize complex information into practical insights and recommendations.
  • Excellent written and verbal communication skills, including the ability to translate sustainability topics into clear, compelling, and Client-ready materials.
  • Strong relationship-building and collaboration skills, with experience working across teams and influencing stakeholders in a matrixed environment.
  • Strong organizational and project management skills, with the ability to manage multiple priorities.
  • Familiarity with ESG or sustainability-related topics is an asset.


The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:
80,000/80 000 - 128,000/128 000

Job Category:
Sustainability

Posting End Date:
04/09/2026

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