Qualifications

• 5+ years of banking experience required; a high school diploma or GED is necessary.
• Bachelor's degree preferred or relevant experience with Commercial/Corporate industries.
• Extensive knowledge of banking products, services, and internal procedures.
• Proficient in Microsoft Office, Bank core systems, and Salesforce.
• Strong attention to detail and analytical abilities required.
• Excellent written and verbal communication skills for diverse audiences.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Manage the Corporate and Middle Market Commercial Servicing team's service delivery.
• Collaborate with market vertical leaders to ensure consistent elite service.
• Train and manage a team of specialists, overseeing hiring and performance evaluations.
• Establish strong working relationships with key business partners across departments.
• Implement process improvements and ensure team is updated on practices.
• Comply with regulations regarding BSA, USA PATRIOT ACT, and OFAC, and ensure team compliance.
• Perform additional duties as requested by management.

Benefits

• Opportunities for professional development and training.
• Collaborative company culture with a focus on team success.
• Access to a wide range of banking services and products.
• Supportive environment for personal and professional growth.