Harrison and Star

Manager, Client Operations

Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in media planning or operational roles
  • Strong Excel skills for data manipulation and visualization
  • Foundational knowledge of planning and investment processes
  • Process-oriented mindset with operational focus
  • Ability to communicate clearly and manage multiple priorities

Responsibilities

  • Coordinate with global and local teams to support operational goals
  • Manage budgets and facilitate finance reporting through Media Tools
  • Lead the Q/A hygiene process connecting analytics, planning, and investment teams
  • Document processes and identify opportunities for operational improvements
  • Lead education sessions and contribute to enterprise thought leadership
  • Oversee deadlines for annual deliverables and maintain agency relations
  • Manage key global process documents and status trackers

Benefits

  • Comprehensive medical and dental coverage
  • 401(k) plans and flex spending options
  • Life and disability insurance
  • Employee discount program and stock purchase options
  • Paid family benefits to support work-life balance
Full Job Description
Agency:
Initiative

Job Function:
Media

Job Subfunction:
Media Planning and Buying

Job Description:
Position SummaryWe are looking for a self-motivated and enthusiastic Manager, Operations who will be responsible for working with the Global Operations Associate Director & Director, in operationalizing the rollout and management of several global projects for the US + INTL markets. In this role, this person will at times correspond directly with our local markets, as well as be responsible for coordinating with the other people and businesses within our Mediabrands network on various projects. In this position, the individual will also be heavily involved in various systems & tools, and will need strong Excel experience, using it for data compilation, analysis, visualization, & automation.
ResponsibilitiesCoordination with global team, and local markets, as needed
Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level
Budget/finance management (via Media Tools) - facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.
Reporting, Q/A hygiene process - connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes
Process documentation and operational enhancements - more formally document processes, create templates, and identify opportunities for operational improvements
Coordination of education sessions, enterprise level thought leadership and POVs
Competitive - coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines
Agency relations - collaborate with agency partners to continuously improve ways of working
Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
Management/ownership of key global process documents (recruitment trackers, weekly status, etc)

Required Skills & ExperienceFoundational knowledge of planning & investment processes - trafficking, billing, competitive, etc.
Strong Excel experience
Process oriented, operationally minded

Desired Skills & Experience3-5 years of experience in a similar role
Problem solver, curious about making work more efficient
Strong communicator, clear & concise delivery
Ability to work autonomously
Ability to manage multiple competing priorities
Preferred working knowledge of Mediatools

Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

90,000.00 - 90,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

About Harrison and Star

Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
Learn more about Harrison and Star
Size
500 employees
Industry
Founded
1986
NASDAQ

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