• Oversees the daily operations of the Care Management department in inpatient, observation, and emergency department settings. • Ensures documentation and compliance for discharge planning, patient choice, and other regulatory requirements. • Ensures staff participation in daily multidisciplinary rounds and actively participates to optimize the interdisciplinary care coordination. • Monitors staff documentation, reports, and dashboards to ensure adherence to the company-wide standard processes and quality care. • Oversees care manager's providing the full discharge planning from admission to discharge, assuring high quality and timely care management interventions to avoid delays and unnecessary readmissions. • Collaborates with hospital leadership and executives to escalate pace of care delays and ensure daily progression of care and throughput. • Identifies process improvement opportunities and actively participates in interdisciplinary meetings to drive care coordination improvements. • Manages the care management staff's escalations of delays and complicated cases and collaborate with care providers within and outside of the hospital to find solutions to avoid unnecessary days in the hospital. • Educates and reinforces standard work with staff, ensuring orientation and competencies are completed effectively and efficiently. • Accountable for hiring, onboarding, and retaining staff, ensuring a highly productive and engagement team. • Oversees the coordination of family and care team meetings and ensures effective transitions of care and patient and family needs are met. • Performs other duties as assigned Knowledge, Skills, and Abilities: • N/A Education: • Master's [Required] Field of Study: • Master's in Social Work OR Bachelor's in Social Work & Master’s in related field Work Experience: • 3+ direct care management experience [Required]• 2+ experience in social work [Required] Additional Information: • Additional Licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements Licenses and Certifications: • Accredited Case Manager (ACM) [Preferred]• Certified Case Manager (CCM) [Preferred] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2 Pay Range: $72,189.82 - $134,259.75