Manager - Artificial Intelligence Operations

Bread Financial

$139K — $223K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a technical field or equivalent experience
  • 8-10 years in AI Operations, ML Engineering, or related fields
  • 3+ years of leadership or mentoring experience
  • Subject matter expert in AI and related technology
  • Experience in managing projects in a tech environment

Responsibilities

  • Lead AI Operations team and mentor staff
  • Collaborate with data science teams for solution delivery
  • Drive discovery and solution design processes
  • Ensure monitoring and maintenance of AI systems
  • Oversee compliance, security, and governance practices
  • Coordinate with release management and DevOps for deployments

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with immediate enrollment
  • Six weeks of paid parental leave
  • Flexible Time Off (FTO) program
  • Paid Sick and Safe Time (PSST)
  • Stock purchase plan with biannual offerings
  • Annual incentive bonus based on performance
Full Job Description
Job Summary

The Artificial Intelligence (AI) Operations Manager role will manage the design and implementation of productionized AI solutions to solve business problems. This role will work closely with our data science teams to enable the integration of AI/Machine Learning (ML) models into business processes. These solutions will be scalable, resilient, and secure. This role will manage projects that maintain CI/CD pipelines, productionize models (ML/DL/LLM), and develop integration code needed to deploy AI solutions.

Essential Job Functions
  • Provide managerial leadership to the AI Ops team, drive delivery of productionized Artificial Intelligence (AI) solutions, manage team goals, mentor staff, and recruit top talent. - (35%)
  • Lead AI Operations associates, partner with data science teams on solution delivery, lead discovery & solution design, and ensure successful delivery of monitoring and maintenance of AI solutions. - (35%)
  • Guide adherence to compliance, security, and governance processes. - (20%)
  • Partner with Release Management, Infrastructure, DevOps, etc. to ensure smooth and successful deployments. - (10%)


Minimum Qualifications
  • Bachelor's Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science, Economics or equivalent, relevant work experience
  • 8-10 years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields.
  • 3+ years of experience leading project(s), mentoring and/or coaching experience, demonstrated subject matter expert in department.


Preferred Qualifications
  • Master's Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science.
  • 10-13 years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields.


Skills
  • Artificial Intelligence Technologies
  • AWS Cloud Computing
  • Databricks Platform
  • DevSecOps
  • Machine Learning Techniques
  • Python (Programming Language)
  • Researching New Technologies
  • Software Engineering Principles


Reports To: Senior Manager and above

Direct Reports: 2 - 5

Work Environment
  • Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location.


Travel
  • Ability to travel up to 5% quarterly


Physical and Mental Requirements

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
  • Communicate/Hearing
  • Communicate/Talking
  • Stationary Position/Seated
  • Typing/Writing
  • Focus and complete tasks in situations that have a speed or productivity metric
  • Maintain focus in high pressure or fast-paced work environment


Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range (unless otherwise noted below):
$139,800.00 - $223,700.00

Full Salary Range for position:

California: $160,800.00 - $279,600.00Colorado: $139,800.00 - $246,100.00New York: $153,800.00 - $279,600.00Washington: $153,800.00 - $257,300.00Maryland: $153,800.00 - $246,100.00Washington DC: $160,800.00 - $257,300.00Illinois: $139,800.00 - $246,100.00New Jersey: $160,800.00 - $257,300.00Vermont: $139,800.00 - $223,700.00Ohio: $139,800.00 - $223,700.00Maine: $139,800.00 - $223,700.00Connecticut: $153,800.00 - $246,100.00Virginia: $139,800.00 - $223,700.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial's 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time ("PSST") upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.

Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

Job Family:
Data and Analytics

Job Type:
Regular

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