Job DescriptionU.S. Bank is seeking an Enterprise Transmission Implementation Specialist with Client Connectivity, project analysis and IT data tools experience to contribute toward the success of our technology initiatives.
Essential Functions
- Responsible for analysis, application and design of managed file transfer solutions targeted to expand or implement new service solutions for interjnal or external customers.
- Consults customers through the implementation process and education, as appropriate, to ensure timely implementation.
- Responsible for systems analysis and design for solution that aligns corporate standards with customer requirements.
- Analyze customers request, validate for completeness of information and alignment with current standards. Appropriately refer non-standard implementations as directed.
- Communicates required standards and discusses options for compliance with internal or external customers. Provides information for successful implementation.
- Ensures completeness of implementation records and accuracy of data entry.
- Updates appropriate data within implementation workflow tool. Reports on project progress, service level agreement attainment, and customer issue escalation.
- Completes appropriate forms or processes for customer requests, which require additional network security access.
- Performs validation testing for all new data transmission set-ups with internal or external customers.
- Completes testing documentation, as required, for customer testing.
- Coordinates with application teams, as needed, for a complete customer test.
- Advises and discusses the implementation standard with customers and provides additional information, as required, for a successful implementation.
- Trains customers on the production process of the implementation.
Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.
Basic Qualifications
- Bachelor27s degree, or equivalent work experience
- Typically five or more years of relevant experience
Preferred Skills/Experience
Working experience in:
- Five or more years27 experience within a total Information Technology (IT) environment.
- Five or more years27 experience with managing day-to-day delivery of managed file transfer services to clients.
- IBM suite of managed file transfer applications (e.g. Sterling File Gateway, Partner Engagement Manager)
- IT environment
- Problem management
- IT standards, procedures, policy
- IT service management (ITSM)
Extensive experience in:
- Technical troubleshooting
- IT incident management
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Benefits:
Our approach to benefits and total rewards considers our team members27 whole selves and what may be needed to thrive in and outside work. That27s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00
