Scotiabank

Manager, Analytics

Scotiabank • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • University education in Business, Computer Science, or related fields.
  • Experience in project management across the analytics lifecycle.
  • Strong oral and written communication skills.
  • Capable of handling end-to-end analytics and data visualization.
  • Proficient with SQL, Python, R, or SAS programming languages.
  • Experience working with large datasets in an enterprise or cloud environment.
  • Background in Banking or Financial Services.

Responsibilities

  • Manage the full lifecycle of projects, from scoping to delivery.
  • Create analytical outputs including dashboards and insights.
  • Present findings and recommendations to senior leadership using compelling visuals.
  • Develop reusable data assets and conduct analysis on diverse data sets.
  • Collaborate with various business lines to identify needs and promote data literacy.
  • Spearhead data-driven decision-making initiatives across teams.

Benefits

  • Commitment to diversity, equity, and inclusion in the workplace.
  • Accessibility accommodations for all employees.
  • Opportunities for upskilling through courses and development programs.
  • Competitive rewards including flexible vacation and benefits from day one.
  • Engagement in community programs and initiatives.
Full Job Description
Requisition ID: 264569

About the Role:

  • The Business Analytics Channels & Servicing Team partners with stakeholders in channel management and transformation to deliver a comprehensive view of customer sales and service touchpoints across all channels. Our goal is to understand how interactions throughout key journeys, for example, onboarding, investment management, etc. impact overall customer experience, retention, and cross-channel engagement.
  • The Primary function of this role is to support our cross-channel partners part by prioritizing/managing projects through the project life cycle and delivering valuable analytical outputs (e.g. dashboards, case studies, models, etc.) to business partners
  • This role is a mix of technical and business/communication skills. It requires the ability to perform complex analysis and ensure it ties into business needs that can be easily communicated to non-technical partners.


Is this role right for you? In this role, you will:

Analytics Project Management
  • In this role, the incumbent will work with business partners, understand their business problems, create analytics solutions, and present information back to them.
  • Manage projects through the full project lifecycle, including
    • Scope out projects by creating requirements, timelines, project scope, etc.
    • Create analytical outputs (new data sets, dashboards, actionable insights, deep dive analytics) that will help support business growth and development
    • Create artifacts, such as project plans, documentation, data lineage, metadata, metrics definitions etc.
    • Present analytical outputs, communicate findings, provide recommendations for actionable insights, etc. to business partners and key stakeholders
  • Make cross functional connections between data requests from diverse teams, to streamline requests and create synergies across teams


Stakeholder Management
  • Act as a SME with our Channel partners (Digital, Branch, Call Centre, ABM, etc.) and other key stakeholders that proactively looks for solutions to business problems
  • Present findings and recommendations to Sr. Leadership in regularly scheduled and ad hoc meetings, using compelling visuals, slides and storytelling, to secure buy in for ideas, proposals and recommendations.
  • Engage in regular meetings with business lines and other functional stakeholders to understand their needs and priorities, to proactively suggest data analysis or visualizations to help grow their businesses.
  • Collaborate with other Data, Technology, and Analytics partners
  • Promote Data Literacy with partners and key stakeholders to raise the collective understanding of data, tools, etc. available to them
  • Champion data-driven decision-making


General

  • Proactively suggest project ideas, data process improvements, or value opportunities
  • Investigating and become an expert in available data sources of data, transform and determine how they can be interpreted for analysis. Identifying any gaps and develop plan of action to address.
  • Develop and produce reusable data assets using business acumen, statistical, and visualization techniques
  • Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
  • Collaborate with business stakeholders and technical partners to establish trends, understand performance, identify opportunities for growth, and provide actionable insights
  • Develop and produce analyses, reports, and insights for partners that help drive tactical, operation, and/or strategic decision making in support of business goals


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • University Education in Business, Computer Science, Computer/Software Engineering, Mathematics, or equivalent experience
  • Project Management skills/experience
  • Communication Skills (oral and written)
  • End to End Analytics Experience: explore, clean, aggregate, and consolidate data; create analytical outputs; synthesize information in easy-to-understand formats; communicate/present findings to business partners
  • Experience querying and working with large data sets, ideally within an Enterprise Data Lake, Enterprise Data Warehouse, or Cloud environment
  • Ability to manage the planning, processes, and coordination of multiple projects
  • Data Visualization Experience: for example, Tableau, PowerBI, Qlickview, Domo, etc.
  • Programming Language: at least one of SQL, Python, R, SAS
  • Experience in Banking/Financial Services
  • Model Creation


What's in it for you?
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Finance & Insurance Jobs

Find similar Manager, Analytics jobs:

NationwideToronto, ON