Mayo Clinic

Manager - AI Operations

Mayo Clinic$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 6 years in program management or related fields required.
  • Master's degree with 6 years preferred in relevant areas.
  • Experience leading teams in complex, matrixed organizations is an advantage.
  • Proficient in managing multiple AI initiatives simultaneously.
  • Strong analytical and problem-solving skills in technology environments.

Responsibilities

  • Manage day-to-day planning and execution of AI initiatives.
  • Coordinate with clinical, operational, technical, and business stakeholders.
  • Support development of business cases and prioritization for AI projects.
  • Ensure compliance with AI governance and regulatory processes.
  • Monitor progress, risks, and outcomes of AI initiatives; report status regularly.
  • Coordinate activities for deployment and transition to operational ownership.
  • Identify opportunities for improving AI intake and delivery processes.

Benefits

  • Medical: Multiple plan options.
  • Dental: Flexible coverage options with Delta Dental or reimbursement.
  • Vision: Affordable national network plan.
  • Pre-Tax Savings: Options for HSA and FSAs.
  • Retirement: Competitive retirement package for future security.
Full Job Description
Job Description

Position Overview

The Manager, Artificial Intelligence (AI) provides operational leadership for the execution, coordination, and delivery of enterprise artificial intelligence initiatives. This role is responsible for translating program strategy into actionable plans, ensuring alignment across stakeholders, and supporting consistent, high-quality delivery of AI solutions.

The Manager works closely with directors, product leaders, technical teams, and business partners to manage multiple AI initiatives concurrently, while maintaining focus on governance, timelines, and value realization.

Key Responsibilities
  • Program Execution: Manage day-to-day planning, coordination, and execution of AI initiatives across assigned portfolios.
  • Cross-Functional Coordination: Serve as a primary point of coordination among clinical, operational, technical, and business stakeholders.
  • Business Case & Intake Support: Support development of business cases, intake materials, and prioritization artifacts for AI initiatives.
  • Governance & Compliance: Ensure initiatives follow established AI governance, risk, regulatory, and approval processes.
  • Performance Tracking: Monitor milestones, risks, dependencies, and outcomes; provide regular status reporting and escalation as needed.
  • Operational Readiness & Implementation: Coordinate activities supporting deployment, change management, and transition to operational ownership.
  • Team Leadership: Lead or support teams of program managers, analysts, or coordinators; reinforce accountability and delivery discipline.
  • Continuous Improvement: Identify opportunities to improve intake, execution, and delivery processes across AI initiatives.

Core Competencies
  • Program & Operational Management
  • Stakeholder Partnership
  • Analytical & Systems Thinking
  • Communication & Reporting
  • Governance & Risk Awareness
  • Adaptability & Problem Solving


Qualifications

Position Qualifications
  • Bachelor's degree and 6 years of experience in program management, operations, digital health, analytics, or technology environments required.
  • Master's degree and 6 years of experience in program management, operations, digital health, analytics, or technology environments preferred.
  • Demonstrated experience leading teams, managing complex initiatives in matrixed organizations preferred.


Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


About the Team

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

About Mayo Clinic

Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs more than 4,500 physicians and scientists and 58,400 administrative and allied health staff. The practice specializes in treating difficult cases through tertiary care and destination medicine. It is home to the Mayo Clinic College of Medicine and Science, which includes a medical school and research programs. Mayo Clinic has a large presence in three U.S. metropolitan areas: Rochester, Minnesota; Jacksonville, Florida; and Phoenix, Arizona. It also has several affiliated hospitals and clinics elsewhere in the United States and around the world.
Learn more about Mayo Clinic
Size
74,000 employees
Industry
Founded
1919

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