Management and Program Analyst

Bonneville Power Administration

$75K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 1 year of specialized experience at GS-11 level in the Federal service.
  • Proven experience administering organization-wide programs, specifically commuting or parking programs.
  • Demonstrated management of Service Level Agreements (SLAs) or contracts with various service organizations.
  • Experience collaborating with local transit partners or vendors to enhance employee commuting services.
  • Strong understanding of environmental sustainability practices and accessibility goals.

Responsibilities

  • Lead BPA's regional commuter services and transit benefit programs.
  • Oversee employee parking initiatives and electric vehicle charging infrastructure.
  • Manage internal vehicle fleet operations, including reservations and maintenance.
  • Supervise conference room technology and hybrid meeting setup.
  • Ensure vendor performance and contract management for external services.
  • Establish collaborative standards and service agreements across departments.
  • Mentor and lead a high-performing operations team to maximize productivity.

Benefits

  • Access to a comprehensive benefits package including health and retirement plans.
  • Opportunities for professional development and continuous training.
  • Participation in wellness programs and employee assistance services.
  • Support for work-life balance initiatives.
Full Job Description
Summary

This position is within the Business Operations & Services (NWPO) organization of the Workplace Services and Business Operations (NWP), Workplace Services (NW), Chief Administrative Office (N), Bonneville Power Administration (BPA).

Shape the future of workplace efficiency and sustainability! As a Lead Program Analyst, you will head employee commuting programs, transit benefits, vehicle fleet operations, and conference room technology to keep our workforce connected and moving.

Duties

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Powering Progress: Shape the Hybrid Workplace and Eco-Friendly Commutes of Tomorrow at BPA

Bonneville Power Administration (BPA) is a world-class leader in delivering clean, reliable, and renewable hydropower across the Pacific Northwest. Our mission relies not just on our power lines, but on the incredible people who keep our facilities running efficiently. As a Management and Program Analyst, you will step into a high-visibility, high-impact role designed for a forward-thinking operational leader. Your work will directly shape BPA's workplace culture and carbon footprint by managing key employee commuter initiatives, transit benefits, modern conferencing technology, and fleet operations. If you are ready to lead vital internal services that boost employee productivity, drive sustainability, and keep our agency moving forward, this is your opportunity to shine.

Here is how you will make a lasting impact:

  • Lead Agency-Wide Commuter and Transit Programs: Take ownership of BPA's regional commuter services, including public transit incentives, vanpool programs, and ride-sharing initiatives. You will connect and collaborate with local transit partners to secure commuter benefits, helping our workforce enjoy seamless, cost-effective, and eco-friendly commutes.
  • Manage Next-Generation Parking and Electric Vehicle Infrastructure: Oversee employee parking programs across major corporate campuses, including dedicated spaces for rideshares, accessible parking, and expanding electric vehicle (EV) charging stations. You will ensure fair access to parking resources while directly supporting BPA's green initiatives.
  • Oversee Vehicle Fleet and Motor Pool Operations: Direct the daily operations of BPA's internal vehicle fleet. You will lead vehicle reservations, maintenance scheduling, and usage tracking, utilizing data trends to optimize our fleet size, improve efficiency, and support organizational sustainability goals.
  • Modernize Collaborative Conference and Hybrid Meeting Spaces: Ensure our teams stay connected by supervising conference room operations, hybrid meeting technology, and audio-visual setups. You will partner with IT departments to troubleshoot, upgrade, and maintain state-of-the-art virtual collaboration tools.
  • Direct Contract Performance and Vendor Relationships: Serve as the primary oversight representative for critical external service contracts. You will manage vendor performance, negotiate terms, and ensure that our transit, fleet, and administrative partnerships deliver high-quality, cost-effective services.
  • Establish Service Agreements and Collaborative Standards: Collaborate with internal departments (such as HR, Finance, Legal, and IT) to establish clear, high-quality service agreements. You will set performance targets that clarify service expectations, resolve cross-functional challenges, and maximize user satisfaction.
  • Champion Environmental Sustainability and Accessibility Goals: Ensure all managed programs align with federal requirements, Department of Energy policies, and modern sustainability standards. Your work will directly advance BPA's agency-wide goals for environmental responsibility, equity, and accessibility.
  • Mentor and Guide a High-Performing Operational Team: Act as a team lead to provide daily guidance, scheduling, and professional development to administrative and operations staff. You will foster a collaborative work culture built on continuous improvement, cross-training, and service excellence.


Requirements

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Conditions of employment

In accordance with Executive Order 14170, applicants are encouraged to respond to four short, free-response, essay questions in the questionnaire. Answer to these questions is not scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration

When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.

Key Requirements:

  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • Males must abide by Selective Service registration requirements.
  • You will be required to report in person to the official duty location.


Conditions of Employment:

  • Selectee will be required to complete the Office of Government Ethics Standard of Confidential Financial Disclosure Report (OFGE450e) within 30 days of employment and annually.
  • This position requires a valid driver's license as a condition of employment.


Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS:

A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service.

Specialized experience for this position is defined as: 1) administering an organization wide program (e.g. commuting/parking program); AND 2) administering Service Level Agreements (SLAs) or contracts for services with internal or external organizations.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

There are no specific education requirements or substitution of education for experience for this position.

Additional information

  • This job opportunity announcement may be used to fill additional similar vacancies across DOE


Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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