Ascension

Mainframe Support Analyst

Ascension$79K — $110K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma equivalency with 2 years of experience, or an Associate's/Bachelor's degree, or 4 years of relevant experience required.
  • Hands-on experience with CA ESP or similar mainframe workload automation tools preferred.
  • Working knowledge of Mainframe z/OS and JCL considered an asset.
  • Experience automating processes with scripting languages like REXX or CLIST is a plus.

Responsibilities

  • Monitor and manage daily mainframe job schedules using CA ESP.
  • Respond to user problems and system alerts with effective technical resolutions.
  • Independently troubleshoot application issues, resolving job abends and batch failures.
  • Analyze workflows to automate repetitive mainframe tasks for efficiency.
  • Write and maintain clear documentation for operational procedures.
  • Participate in a rotating on-call schedule for 24/7 support.

Benefits

  • Remote work flexibility.
  • Participation in a rotating on-call schedule.
  • Opportunity for process automation and optimization.
  • Clear documentation practices to support knowledge sharing.
Full Job Description
Your future role at a glance

Location: Remote

Department: Core Technology Data Center

Schedule: Full-time | Day Shift with rotating o n-call support , providing coverage every third week.

Salary: $79,511.52 - $110,834.59 per year

#LI-remote

How you'll make an impact in this role

  • Workload Management: Monitor and manage daily mainframe job schedules using CA ESP to ensure the timely and accurate completion of critical batch processing cycles.
  • Incident Resolution: Respond to user problems and system alerts by listening, clarifying, and providing effective, timely technical resolutions. Troubleshooting: Independently troubleshoot application problems, including identifying and resolving job abends, batch failures, and scheduling conflicts.
  • Process Automation: Analyze operational workflows to automate repetitive mainframe tasks and optimize scheduling configurations, contributing to overall system efficiency.
  • Documentation: Write and maintain clear, concise documentation for operational procedures, system standards, and rerun instructions to support the team's knowledge sharing.
  • On-call Support: Participate in a rotating on-call schedule, providing coverage every third week to ensure 24/7 operational support.

What minimum requirements you'll need

Education:
• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

What additional preferences we're seeking

  • Hands-on experience with CA ESP, CA View/Deliver, or similar mainframe workload automation and scheduling tools.
  • Working knowledge of Mainframe z/OS, JCL, and experience automating processes using scripting languages such as REXX, CLIST, or JCL scripting.

Responsibilities

  • Workload Management: Monitor and manage daily mainframe job schedules using CA ESP to ensure the timely and accurate completion of critical batch processing cycles.
  • Incident Resolution: Respond to user problems and system alerts by listening, clarifying, and providing effective, timely technical resolutions. Troubleshooting: Independently troubleshoot application problems, including identifying and resolving job abends, batch failures, and scheduling conflicts.
  • Process Automation: Analyze operational workflows to automate repetitive mainframe tasks and optimize scheduling configurations, contributing to overall system efficiency.
  • Documentation: Write and maintain clear, concise documentation for operational procedures, system standards, and rerun instructions to support the team's knowledge sharing.
  • On-call Support: Participate in a rotating on-call schedule, providing coverage every third week to ensure 24/7 operational support.


Qualifications

Education:
• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

About Ascension

Ascension is a healthcare company that provides a range of services, including hospital care, primary care, and specialty care. The company operates more than 150 hospitals and 50 senior living facilities across the United States. Ascension also offers health insurance and other healthcare-related services. The company was founded in 1999 and is headquartered in St. Louis, Missouri.
Learn more about Ascension
Size
165,000 employees
Industry
Founded
1999

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