LSS Manager- Resident Maintenance

Kion Group AG

$94K — $138K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or relevant experience in a customer service-related field preferred.
  • Willingness to travel 40% to various customer sites within the region.
  • At least 10 years of management experience at a managerial level.
  • Technical knowledge in maintenance operations is essential.
  • Strong interpersonal and leadership skills for effective management of customers and staff.

Responsibilities

  • Coordinate maintenance operations across multiple facilities to ensure safety and compliance.
  • Manage and develop regional budgets, controlling maintenance costs effectively.
  • Lead, supervise, and mentor site maintenance teams to foster collaboration and growth.
  • Establish and oversee preventative maintenance programs to minimize equipment downtime.
  • Select and manage relationships with vendors and contractors for quality service delivery.
  • Conduct inspections and client meetings to identify and address maintenance issues.
  • Maintain accurate documentation of maintenance activities and prepare progress reports.

Benefits

  • Opportunity for professional growth and team leadership responsibilities.
  • Exposure to a diverse range of properties and maintenance challenges.
  • Travel opportunities that offer experience across multiple sites.
  • Engagement in team development and performance improvement initiatives.
  • Involvement in strategic budget management within the organization.
Full Job Description
As the Regional Resident Maintenance Manager, you will lead all aspects of maintenance operations across multiple facilities within your region, ensuring compliance with safety standards, managing budgets, and leading maintenance teams' performance and development.

Tasks and Qualifications:

What You Will Do In This Role:
  • Coordinate Maintenance Operations: Manage maintenance activities across various properties, ensuring that all facilities are well-maintained and aligned with company and OSHA safety regulations.
  • Budget Management: Develop and lead regional budgets, ensuring that maintenance costs are controlled, so they correspond to financial targets.
  • Team Leadership: Supervise and train site maintenance leadership & staff, encouraging a collaborative environment and improving team capabilities through effective mentoring and development.
  • Preventative Maintenance Programs: Establish and supervise preventative maintenance programs to minimize downtime and extend the lifespan of equipment and facilities.
  • Vendor Management: Select and manage relationships with maintenance-related vendors and contractors, ensuring quality service delivery.
  • Customer Site Inspections: Conduct routine inspections and client meetings on properties to identify maintenance issues and ensure compliance with health and safety standards.
  • Reporting and Documentation: Maintain accurate records of maintenance activities, prepare progress reports, and document maintenance logs.


What We Are Looking For:
  • A Bachelor's degree or equivalent experience in a customer service-related field is desired.
  • Must be willing to travel 40% of the time to multiple customer sites within the assigned region.
  • Minimum 10 years' experience in management (manager level).
  • Technical knowledge and maintenance operations are required
  • Strong interpersonal and leadership skills for managing internal/external customers and technical personnel.

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