Live Nation Entertainment

LN Venues, Director of Foundation Room Sales - HOB Dallas

Live Nation Entertainment$80K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience managing teams at the manager level
  • Proficiency in Microsoft Office and Salesforce CRM
  • Basic financial principles knowledge including budgeting
  • Strong understanding of luxury hospitality and guest service standards
  • Ability to present and communicate effectively in various settings

Responsibilities

  • Oversee Foundation Room and VIP Music Hall sales teams
  • Negotiate and close new memberships and upsell opportunities
  • Generate and maintain membership revenue
  • Network with existing members for referrals
  • Coordinate member events and external sales efforts

Benefits

  • Opportunities for professional development and advancement
  • Flexible work schedule to accommodate business needs
  • Dynamic work environment within the entertainment industry
  • Employee discounts and perks at various venues
  • Networking opportunities within local organizations and industries
Full Job Description
Job Summary:

WHAT YOU WILL DO

Oversee and manage the Foundation Room and the VIP Music Hall sales team. Generate Foundation Room Membership revenue by acquiring new sales and maintaining a consistent working relationship with current Foundation Room Members for renewal sales. Generate VIP upsells in the Music Hall.

I. Sales
  • Actively solicit new and renewal business opportunities by conducting effective sales calls, outside sales calls, presentations to current and potential members, and conducting site inspections.
  • Negotiate and close Foundation Room Memberships and VIP Music Hall sales.
  • Generate revenue via prospecting new leads, renewing current members and prospecting lapsed memberships.
  • Optimize all Music Hall inventory for upsell opportunities.
  • Monitor change in all industries and develop strategies to sell Memberships and VIP upsells.
  • Achieve monthly / quarterly sales goals and yearly budget goals.
  • Network with existing Members and VIP clients to develop referrals and maintain a high retention rate.
  • Oversee all Member and VIP upsell communications and marketing initiatives.
  • Consistently entertain and work in the Foundation Room and Music Hall to generate new business and maintain a good relationship with the existing Members and VIP clientele.
  • Assist in coordinating all Member events including quarterly marquee party.
  • Become involved in outside organizations that can directly affect your sales.
  • Attend local trade shows; participate in sales blitzes and other off-site sales efforts.
  • Oversee day to day operations of Sales Manager, Coordinator and Concierge in Foundation Room.
  • Oversee day to day operations of VIP Host Manager and VIP Hosts in the Music Hall.
  • Responsible for entire Foundation Room and VIP sales teams in achieving their goals.
  • Maintain office/vacation schedules for sales and VIP team.
  • Liaison between VP of Sales, GM and sales team for all communications and company directives.
  • Attend weekly sales meetings, marketing and Foundation Room operation meetings.
  • Have a working knowledge of the operational department and their responsibilities in Foundation Room and Music Halle to ensure maximum Member and VIP clientele satisfaction.


II. Sales Strategies and Reports
  • Effective communication of strategies, priorities and goals through sales meetings, performance appraisals, annual reviews and meetings with VP of Sales and General Manager.
  • Maintain accurate daily office procedures and reporting.
  • Assist in communication with all venues regarding potential business / clients.
  • Ensure all accounting paperwork is accurate, responsible for collecting all Membership and VIP client monies, handle all invoices / receipts.
  • Oversee all projects given by General Manager and VP of Sales.
  • Comprehend all reports from Salesforce database.


WHAT THIS PERSON WILL BRING
  • Demonstrate local Houston relationships and contacts
  • High School and/or college degree preferred
  • Minimum of 7 years experience overseeing a team of manager-level employees
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Experience using Salesforce CRM or comparable customer relationship management systems
  • Basic understanding of financial principles, including budgeting and revenue management
  • Knowledge of food, wine, and spirits, with an understanding of luxury hospitality and guest service standards
  • Express a positive attitude and objective viewpoint in all circumstances
  • Maintain organization skills and focus on assigned tasks/goals
  • Take creative risks to enhance revenue
  • Behave professionally to maintain / enhance positive image of House of Blues
  • Ability to sell a non- tangible product
  • Show respect by considering the rights and dignity of others rather than self
  • Communicate assertively in a non-aggressive, candid manner
  • Able to maintain a flexible work schedule to accommodate business needs
  • Strong analytical thinking and sound decision-making abilities
  • Excellent planning, organization, and time management skills with the ability to prioritize multiple responsibilities
  • Proven ability to build trust, develop high-performing teams, and foster a collaborative work environment
  • Effective interpersonal, verbal, and written communication skills.
  • Strong presentation and public speaking skills
  • Ability to build and maintain productive partnerships with internal and external stakeholders
  • Results-oriented with strong follow-through and attention to detail
  • Self-motivated with a proactive, action-oriented approach to achieving goals
  • Demonstrated sales, negotiation, and persuasive communication skills


Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

About Live Nation Entertainment

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans.

Live Nation Entertainment Careers

Join the vibrant team at Live Nation Entertainment, the global leader in live entertainment and ticketing services. As part of our dynamic team, you'll be at the forefront of the entertainment industry, where innovation, leadership, and growth are part of everyday life.

Work You’ll Do

At Live Nation Entertainment, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of exciting live events that shape culture worldwide. Our team is driven by a passion for live experiences, and we thrive on creativity and diversity.

Transform Your Career

Embark on a career journey with Live Nation Entertainment and help transform the live entertainment landscape. Utilize your skills in a workplace that values diversity, innovation, and leadership. Our commitment to professional growth is evident in our robust training programs, including leadership development and diversity training, ensuring that every team member is equipped for success.

Innovative Work Environment

Live Nation Entertainment is a hub for creative and solution-driven team players. Our culture fosters innovation and encourages employees to bring new ideas to the table. With a focus on digital innovation and industry expertise, our team is always ahead of the curve, setting trends in the entertainment sector.

Be Part of a Great Team

Working with us means being part of a team that values creativity and is passionate about providing unforgettable live experiences. Our employees enjoy comprehensive benefits, a collaborative environment, and opportunities for networking and career advancement.

Future-Proof Your Career

Live Nation Entertainment is not just a company; it's a place where you can grow your career and impact the global entertainment landscape. We offer a variety of positions, from internships to leadership roles, each providing unique challenges and opportunities. Our commitment to employee development is reflected in our continuous learning opportunities and our support for gaining industry-recognized qualifications.

Explore Job Opportunities

Whether you're looking to start your career or take it to the next level, Live Nation Entertainment offers a range of employment options. From marketing and sales to event management, our team is hiring across multiple disciplines. Explore open positions that match your skills and interests, and see where a career at Live Nation Entertainment can take you.

Stay Connected

Join Our Team Search for open positions that align with your career goals. We are always on the lookout for passionate, curious, and innovative individuals to join our team.

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Learn more about Live Nation Entertainment
Size
10,200 employees
Market Cap
$16 billion
Industry
Net Income
-$1.7 billion
Founded
2005
5 Year Trend
-5.6%
Revenue
$1.8 billion
NASDAQ

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