Litigation Operations Analyst

Keller Postman

$95K — $115K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from a top-tier university.
  • 1 year of experience at a top-tier consulting firm preferred.
  • Proficiency in Microsoft Excel and familiarity with SQL or related query languages.
  • Strong organizational skills and attention to detail.
  • Excellent oral and written communication skills.

Responsibilities

  • Support the Chief Counsel for Litigation Operations and senior analysts on key initiatives.
  • Analyze and report on large data sets.
  • Coordinate with colleagues and professionals on client outreach and evidence review.
  • Assist external vendors with client communication tasks.
  • Support the design of client-facing apps and communication materials.
  • Master firm technology tools and identify improvement opportunities.
  • Perform other duties as assigned.

Benefits

  • In-office position in Chicago.
  • Opportunity to work on mission-critical initiatives.
  • Engagement in innovative product development.
Full Job Description
Role:

The LitOps team is seeking an analytical, intellectually curious, conscientious, flexible, hardworking, collaborative, and self-motivated individual to report directly to the Chief Counsel for Litigation Operations, the leader of the LitOps function. Working across the firm's functions, the LitOps Analyst will support and perform complex quantitative and qualitative analysis; assist in developing, building, and maintaining dashboards and other reporting; contribute to product development; coordinate large-scale communications campaigns, and more-all in the high-stakes, fast-paced environment of mass litigation.

This position is in-office in our Chicago office. Compensation for this position, depending on experience, is an annual salary of $95,000 to $115,000 per year, plus benefits and a discretionary bonus.

Essential Functions:
  • Support the Chief Counsel for Litigation Operations, Directors of Litigation operations, and LitOps Senior Analysts on mission-critical initiatives requiring detailed analysis and problem solving.
  • Understand, analyze, and report on large, dispersed data sets.
  • Coordinate with LitOps colleagues, attorneys, and operations professionals in the planning, executing, and tracking client-outreach, records-collection, evidence-review, and other workstreams in support of Keller Postman's litigation campaigns.
  • Assist with external vendors hired to execute client-communication and other tasks.
  • Support the design of client-facing apps, forms, and communications.
  • Master firm technology tools (including Salesforce, Twilio, Monday.com, Azure DevOps, and proprietary tools); identify improvement opportunities and new use cases.
  • Other duties as assigned.

Required Skills and Abilities
  • A structured, analytical, and curious intellect with quantitative instincts and an understanding of basic statistical concepts.
  • Excellent organizational skills and attention to detail.
  • Excellent oral and written communication skills.
  • Strong time-management skills with a proven ability to meet deadlines and adapt to changing priorities.
  • Comfort and experience working in a fast-paced, demanding environment.
  • Comfort working both independently and as part of a team.
  • Proficiency (which is more than familiarity) with Microsoft Excel.
  • Experience with SQL or related query languages and platforms preferred.

Education/Experience:
  • Bachelor's degree from a top-tier university.
  • 1 year of experience at a top-tier consulting firm is preferred.

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