ManyChat

Legal Director

ManyChat$130K — $180K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • US-licensed attorney with active bar status; JD from an ABA-accredited law school.
  • Proven track record managing legal matters from start to finish.
  • Strong judgment and communication skills for earning trust with non-lawyers.
  • Desire to support a dynamic, fast-paced business environment.
  • Intellectual curiosity and adaptability for taking on new challenges.
  • Experience with AI tools for efficiency and responsible use.

Responsibilities

  • Own and execute key legal workflows from intake to resolution.
  • Provide practical, clear guidance on complex legal matters.
  • Build and enhance legal processes and templates for business agility.
  • Contribute to AI governance and compliance initiatives as they evolve.
  • Serve as a trusted legal advisor across various business functions.
  • Manage outside counsel effectively and efficiently.
  • Exercise sound judgment in assessing when to escalate legal issues.

Benefits

  • Annual professional development reimbursement for courses and conferences.
  • Comprehensive medical, dental, and vision coverage for employees and dependents.
  • Flexible hybrid work model and generous leave to support work-life balance.
  • In-office perks like free meals and snacks available.
  • Company-sponsored sports activities and annual team-building events.
Full Job Description


We9re looking for a Director, Legal to drive key legal matters end-to-end and be a hands-on strategic partner to teams across the company.

Reporting directly to the General Counsel, you9ll own a broad, generalist scope - fielding complex questions from business partners and delivering clear, practical guidance in a fast-paced, multinational tech setting.

You take real ownership of the matters and relationships you run, with the judgment to know when to dig deeper and when to escalate.

You9re intellectually curious, adaptable, comfortable with ambiguity, and excited by dynamic environments - a proactive self-starter who thrives as the person a fast-moving business counts on to move quickly and safely.

WHAT YOU9LL DO
Run legal work end-to-end
  • Own and execute key legal workflows and projects from intake through resolution.
  • Take on substantive, high-impact matters - navigating complex organizational needs, legal nuances, and competing priorities - and deliver practical guidance your stakeholders can easily understand and act on.
  • Build and improve the processes, playbooks, and templates that let the business move quickly and safely.
  • Help build and evolve Manychat9s approach to AI governance - including responsible AI use, AI-related product and vendor questions, and emerging regulatory requirements - as the field develops.
Be a trusted legal advisor to a global technology company
  • Be a go-to legal partner for teams across product, partnerships, finance, marketing, and people, providing subject matter expertise across a wide range of legal issues such as privacy and data protection, platform and regulatory compliance, IP, employment, and product counseling.
  • Build trusted, durable stakeholder relationships through responsiveness, clarity of advice, and a team-oriented approach to solving business issues.
  • Operate with curiosity and a proactive, self-starter mindset, seeking out areas of risk and finding ways to mitigate them and help the business reach its goals safely.
Manage outside counsel
  • Own outside counsel relationships and manage them efficiently and effectively.
Exercise sound judgment
  • Know when to drive an initiative forward on your own, when to dig deeper, and when to raise it with leadership.
  • When escalating something to leadership, particularly novel, high-stakes, or sensitive issues, ensure that leadership has the appropriate context, legal analysis, and recommendation on a path forward to make an informed decision.


WHAT SUCCESS LOOKS LIKE
  • You move matters forward with speed, sound judgment, and a practical, business-oriented touch.
  • You9re a trusted partner who builds strong relationships across the business. Teams should want to bring Legal in earlier and more often because they see how much including you early unlocks their ability to move fast, make informed decisions, and reach their goals in the best way.


TO SHINE IN THIS ROLE

You9ll Need:
  • US-licensed, active bar in good standing; JD from an ABA-accredited US law school.
  • A track record of owning legal matters end-to-end, and genuine excitement about owning both the work and the relationships that come with it.
  • Strong, business-calibrated judgment and clear, direct communication that earns trust with non-lawyers across the business.
  • Excitement about being part of a sharp team building a dynamic legal function to support a fast-moving business at a genuinely exciting time.
  • Intellectual curiosity and adaptability - you want new areas, new experiences, and new responsibilities, and you dig into them with confidence.
  • Experience using AI tools to work more effectively - and the judgment to use them responsibly.

It would be great if you have:
  • Litigation and/or regulatory background.
  • In-house experience at a technology or SaaS company (strong firm experience, including Big Law, is a plus).
  • Platform/marketplace ecosystem exposure (Meta, TikTok, or comparable).
  • Privacy or data-protection experience (e.g., CIPP/E, CIPP/US a plus).
  • Experience working on cross-border issues with a global mindset.
  • A generalist orientation - you enjoy working across areas and learning new ones.

WHAT WE OFFER

We care deeply about your growth, well-being, and comfort:
  • Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
  • ♥ Comprehensive medical, dental, and vision coverage for you and your dependents.
  • Hybrid work and generous leave options to prioritize your work-life balance.
  • In-office perks, including free meals and snacks.
  • Company-funded sport activities, annual offsites and team-building events.

About ManyChat

ManyChat is a chatbot platform that allows businesses to automate and personalize customer communication on Facebook Messenger, Instagram, and other messaging platforms. The company was founded in 2015 by Mikael Yang and Dmitry Dumik. ManyChat offers a range of features including chatbot templates, drag-and-drop bot builder, and integrations with other marketing tools. The platform is used by over 1 million businesses worldwide to improve customer engagement and increase sales. ManyChat is headquartered in San Francisco, California.
Learn more about ManyChat
Size
200 employees
Industry
Founded
2015

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