Leaning Manager

Service Corporation International

$80K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in education, instructional design, human resources, or related field, or equivalent experience
  • 5 years in a corporate learning and development environment with senior leaders
  • 3 years managing multiple projects
  • 5 years of training delivery with strong classroom management skills
  • Proficient in instructional design and adult learning theory

Responsibilities

  • Familiarize with business unit goals, projects, and success factors
  • Identify performance gaps and define corresponding learning objectives
  • Create diverse and effective learning programs utilizing multiple delivery modalities
  • Define, implement, and track program metrics for learner reactions and business impacts
  • Oversee program development and course delivery by a team of developers
  • Develop project plans and timelines to ensure projects are completed on time and within budget
  • Research and propose best-in-class learning solutions supporting strategic direction

Benefits

  • Collaborative work environment with cross-functional project teams
  • Focus on continuous improvement and innovative learning solutions
  • Opportunity to influence training strategies that align with business goals
  • Engagement with senior leadership and development of influential relationships
  • Variety of instructional design methodologies and tools utilized
Full Job Description
Responsible for the instructional design and program management of Dignity University learning programs, including all phases of the A.D.D.I.E. learning model. This position requires an exceptional ability to develop relationships across the organization, develop and improve processes, and communicate effectively with employees, business owners, and senior leadership. • Become familiar with assigned business unit's goals, projects, work processes and systems, business impacts, key deliverables and success factors, and current issues and obstacles. • Work closely with the business to identify performance gaps that can be addressed via training, and define learning objectives necessary to achieve business results • Create effective learning programs using sound instructional design and utilizing multiple delivery modalities including classroom, e-learning, synchronous distance learning, performance support and experiential activities as appropriate • Define, implement and track program metrics to include learner reaction, instructor effectiveness, learning transfer and business impact. • All aspects of program management including overseeing program development by a team of developers, course delivery, training schedule development, train-the-trainer sessions, effective communication, tracking appropriate metrics and creating executive summaries. • Develop and maintain project plans and timelines ensuring projects are completed on-time and within budget. • Develop and communicate the training and development value proposition to the organization. • Researches, benchmarks and proposes best-in-class learning solutions designed to support the company's strategic direction with a focus on assigned business unit. • Negotiate and agree on service and delivery options, timing and resources. • Work collaboratively with team members, home office departments and field staff. • Facilitate/lead cross functional project teams to develop and implement process improvements. MINIMUM REQUIREMENTS Education: • Bachelor's degree in education, instructional design, human resources or related field or equivalent related experience Experience: • Five (5) years of experience in a fast paced corporate learning and development environment dealing with senior leaders • Three (3) years of experience managing multiple projects • Five (5) years of experience delivering training; proficient in classroom management with well developed presentation and facilitation skills Knowledge, Skills & Abilities: • Instructional design • Adult learning theory • Experience with e-authoring tools such as Lectora, Captivate, Articulate • Project management skills • Proficient use of MS Office software (Word, PowerPoint, Excel) • Excellent verbal and written communication skills • Strong team leadership and client relations skills Postal Code: 77019 Category (Portal Searching): Human Resources Job Location: US-TX - Houston

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