Who You Will Work With:The vacant Leader, Product Admin, Money Movement role will report to the Head, Money Movement, T&O.
What You Will Do: - Build an exceptional partnership with the peer Money Movement Business Leader to align on e Transfer product strategy and jointly define and deliver the technology roadmap required to execute that strategy.
- Lead, develop, and inspire high-performing technology and operations teams, fostering accountability, engineering excellence, and a culture of continuous improvement.
- Define and execute the end-to-end technology and operations strategy for Money Movement (e Transfer) product admin domain, aligned with Interac's enterprise strategy and long-term technology roadmap.
- Own reliability, performance, availability, and resilience of e Transfer Product Admin Services platforms, ensuring 24/7 operational excellence and adherence to strict service level objectives.
- Drive modernization of e Transfer product administration platforms, including cloud adoption, infrastructure evolution, software engineering practices, and operational tooling.
- Ensure technology and operational readiness to support evolving e Transfer use cases, increasing transaction volumes, client growth, and regulatory requirements.
- Partner closely with internal stakeholders including Product, Architecture, Platforms, Infrastructure, CISO, Risk, Legal, and Compliance to deliver integrated and compliant outcomes.
- Lead financial and resource planning for the Product Admin Services portfolio, including capacity management, vendor strategy, investment planning, and cost optimization.
- Drive automation across build, test, deployment, monitoring, and incident management to improve operational efficiency and reduce risk.
- Establish, mature, and govern operating models including ITSM practices, incident, problem, and change management for e Transfer platforms.
- Ensure strong security, risk management, and compliance controls across Product Admin Services, aligned with financial services and payments industry standards.
What You Bring: - 15+ years of progressive leadership experience in Technology Delivery and Operations, with a strong track record of operating large-scale, 24x7, 99.99% available, mission critical platforms.
- Experience in financial systems and payments ecosystems, including money movement, transaction processing, and regulated financial services environments.
- Deep expertise in high volume, low latency platforms and distributed system.
- Demonstrated experience building and operating product administration platforms, including administrative portals, back office systems, user and entitlement management, configuration services, and gateway or orchestration layers.
- Proven ability to define and communicate a clear technology and operations vision, aligning platform execution with business strategy, client needs, and customer outcomes.
- Strong background in platform reliability, operational resilience, high availability architecture, and disaster recovery for always on payment systems.
- Hands on experience modernizing legacy platforms, including adoption of cloud technologies, modern software engineering practices, DevOps, SRE, and automation-first operating models.
- Solid understanding of security, risk management, and regulatory expectations within payments or broader financial services ecosystems.
- Proven leadership and people management experience, with a consistent track record of building, developing, and leading high performing, diverse technology and operations teams.
- Strong stakeholder management and influencing skills, with the ability to drive alignment across product, engineering, operations, risk, security, and executive leadership.
- A mindset grounded in operational excellence, continuous improvement, and customer centric outcomes.
- Eligibility to work for Interac Corp. in Canada in a full time capacity.
What We're Offering: The hiring range for this position is $165,000- $190,000 CAD and will also depend on factors such as skills, experience, and job-related knowledge, but Interac's commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
- Generous vacation and wellness days to help you recharge
- Comprehensive employer-paid benefits coverage for peace of mind
- Market-leading employer-funded RRSP program to invest in your future
- Flexible hybrid work model for better work-life balance
- Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
- Pregnancy and parental leave top-up to support growing families
- Charitable donation matching with United Way to amplify your impact
Additional Pre-Employment Requirements:To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.
