Capgemini

Lead Workplace Engineer - End User Services Architect

Capgemini$94K — $215K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in end-user computing and modern workplace architecture
  • Deep expertise in Microsoft 365, Intune, and service desk operations
  • Strong knowledge of automation tools (e.g., PowerShell, Power Automate)
  • Experience with global service delivery and site support models
  • Familiarity with security/compliance frameworks for end-user environments
  • Excellent communication and stakeholder management skills
  • Preferred certifications: Microsoft Certified: Modern Desktop Administrator, Enterprise Administrator Expert

Responsibilities

  • Architect modern workplace solutions using Microsoft 365 and Intune
  • Define optimization strategies for End User Services and Service Desk
  • Implement device management and security policies via Microsoft Endpoint Manager
  • Drive automation initiatives to enhance operational efficiency
  • Oversee site support operations for seamless end-user experiences
  • Collaborate with stakeholders to align solutions with business goals
  • Stay updated on emerging technologies for workplace transformation

Benefits

  • Paid time off: 12-25 vacation days, company holidays, personal days, sick leave
  • Medical, dental, and vision coverage
  • Retirement savings plans (e.g., 401(k) in the U.S.)
  • Life and disability insurance
  • Employee assistance programs
  • Other location-specific benefits based on policy and eligibility
Full Job Description
Location

This is an onsite role based in Irvine, CA.

About The Job You're Considering

Capgemini is looking for a seasoned Modern Workplace Architect with extensive experience in End User Services, Service Desk, Intune, Automation, and Site Support. This role will focus on designing and implementing modern workplace solutions that enhance productivity, security, and user experience across enterprise environments.

Your Role

  • Architect and deliver modern workplace solutions leveraging Microsoft 365, Intune, and related technologies.
  • Define strategies for End User Services, including Service Desk optimization and automation.
  • Implement device management and security policies using Microsoft Endpoint Manager (Intune).
  • Drive automation initiatives to streamline support processes and improve operational efficiency.
  • Oversee site support operations, ensuring seamless end-user experience across locations.
  • Collaborate with stakeholders to align workplace solutions with business objectives.
  • Stay ahead of emerging technologies and recommend innovative solutions for workplace transformation.


Your Skills & Experience

  • 10+ years of experience in end-user computing and modern workplace architecture.
  • Deep expertise in Microsoft 365, Intune, Endpoint Management, and Service Desk operations.
  • Strong knowledge of automation tools (PowerShell, Power Automate, or similar).
  • Experience with site support models and global service delivery.
  • Familiarity with security and compliance frameworks for end-user environments.
  • Excellent communication and stakeholder management skills.
  • Relevant certifications (Microsoft Certified: Modern Desktop Administrator, Enterprise Administrator Expert) preferred.


The base compensation range for this role in the posted location is: $94,248 - $215,050.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The company is headquartered in Paris, France and operates in over 50 countries. Capgemini provides a range of services including strategy and transformation, application services, technology services, and engineering services. The company serves clients in a variety of industries including automotive, consumer products, financial services, healthcare, and retail.
Learn more about Capgemini
Industry
Founded
1967
NASDAQ

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