About the team and the role:The Engineering Excellence team sits within the Buyer & Community Engineering organization and is focused on elevating how we build, ship, and operate software at scale. This Lead Technical Program manager is a hands-on role that partners closely with the Engineering Excellence lead, as well as senior engineering, product, and platform leaders, to turn our engineering strategy into concrete, repeatable programs. You will typically work across large, multi-domain initiatives involving tens to hundreds of engineers, and you will regularly engage with senior and executive stakeholders.
This is a highly visible role for someone who thrives on solving complex cross-team engineering challenges, improving developer experience, and driving measurable improvements in quality, reliability, and velocity.
What you will accomplish:- Champion an engineering culture of continuous, meaningful improvement by designing and driving programs that deliver measurable, repeatable, and sustained gains in efficiency, execution, and process.
- Lead developer ergonomics and velocity initiatives (tooling, workflows, build/test optimization), running pilots, measuring impact, and scaling successful approaches across Buyer & Community Engineering.
- Drive essential engineering programs such as large-scale migrations (APIs, databases, applications), mandatory system upgrades, and platform modernization, coordinating with platform and application teams to remove blockers and unlock long-term reliability and velocity.
- Own targeted technical-debt remediation and architecture hygiene efforts, including dead-code and deprecation cleanups, architecture workshops, and ADR facilitation, and translate outcomes into concrete remediation plans with clear timelines.
- Act as a lead "unblocker" for high-risk programs by triaging issues, orchestrating cross-functional response, running remediation sprints, and codifying repeatable rescue patterns, including maintaining blocking lists and critical-issue playbooks.
- Define and maintain success metrics and dashboards (e.g., velocity, quality, SLO attainment, build/test savings) to prioritize Engineering Excellence investments and clearly demonstrate impact to engineering and executive partners.
- Facilitate design and architecture discussions; guide technical trade-offs aligned to scalability, reliability, and maintainability.
- Contribute to technical strategy and patterns for the related technology stack (e.g., IOS, Android, Web technologies and API for REST/GraphQL), evangelizing standards across domain teams.
- Ensure engineering standard processes (design/code/communication) and raise engineering quality bars in collaboration with leads.
- Lead troubleshooting efforts for system outages, recovery and root cause analysis.
What you will bring:- 5+ years in development and/or engineering management and a passion for software development.
- 8+ years of TPM/program leadership experience running large, cross-functional, cross-domain programs.
- Deep expertise in capacity planning, dependency governance, release readiness, and managing critical impediments at scale.
- Advanced modeling and dashboard skills (Sheets/Excel at scale, Looker/Tableau, SQL preferred).
- Strong technical literacy - able to evaluate technical tradeoffs and advance technical risk credibly to leadership.
- Executive presence, excellent influencing, and collaborator management skills.
- Demonstrated ability to build repeatable program frameworks, mentor TPMs, and lead organizational change.
- BS/MS or equivalent experience.
- Airtable experience preferred
Additional DetailsThe base pay range for this position is expected in the range below:
$135,200 - $219,500
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
