Summary:The position of Area Account Manager is a key member of the sales and operations team. This position requires a proven leader with a strong business acumen, excellent communication and relationship-building skills and a passion for success.
This position is primarily responsible for their area strategy, growing our existing customer base and EBITDA, exhibiting role model behaviors, exceeding our customers' expectations by maintaining our philosophy of going above and beyond by exemplifying superior customer service standards.
Territory will be East Texas (Tyler area)Essential Duties and Responsibilities:
Represents Sunoco LP, and its portfolio of brands, products and services with credibility and integrity. Acts as a business advisor, consultant and credible source of industry and market knowledge. Understands and can communicate the Sunoco LP strategy.
- Manages preparation of annual budget, and growth capital requirements for area and assigned key customers.
- Develops strategy for specific geography to deliver growth objectives.
- Salesforce inputs, leads, opportunities, etc..
- Manages all administrative functions relating to relationship between Sunoco and its customers. Develops and manages sales, revenue, capital and expense budgets. Resolution of problems and implementation of programs and initiatives. Completes all administrative functions (i.e. "Smiles, Dials, Miles" metrics) as required in a timely manner .
- Manages the growth capital process; including identification of capital opportunities, development of revenue projections and oversight of the projects when approved. Manages new business economic approval process, and prepares project packages for management signatures.
- Ability to interact with and influence people with varied backgrounds, styles and origins. Ability to positively interface with supporting departments in the branded business unit as well as others (Supply, Pricing, Legal, Contract, Procurement, General Accounting, Credit, Human Resources, Marketing Services, Credit Card Services).
- Provides superior customer service by responding efficiently and in a timely manner.
- Sets an example for customers in the management of Health, Environment and Safety. Conducts or coordinates training as necessary. Corrects areas of non-conformance to assure full compliance in all areas of HES.
- Develops strategy for specific geography to deliver growth objectives.
- Sets an example for customers in the management of Health, Environment and Safety. Conducts or coordinates training as necessary. Corrects areas of non-conformance to assure full compliance in all areas of HES.
- Provides on-going communication to management on competitive information, pricing and relevant market changes.
- Proactively manages the renewals of existing key customers.
- Responsible for profit and loss of entire area and fuel volume analysis. Develops action plans related to findings.
- Grows sales and participation in the value-added programs (APlus Franchise, loyalty, fleet and other income).
- Develops site-level strategic plans focused on delivering increased EBITDA, Free Cash Flow and organic sales growth.
- Develops reports and metrics based on outcomes of business operations and develops initiatives to maximize operational effectiveness.
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Bachelor's degree in business or equivalent work history.
- 8+ years of relevant work experience.
- 8 years management experience in the petroleum industry preferred.
Required experience is commensurate with the selected job level:- The Specialist/Analyst level requires a Bachelor's degree and 2-5 years of relevant job related experience
- The Senior Specialist/Analyst level requires a Bachelor's degree and 5-8 years of relevant job related experience
- The Lead Specialist/Analyst level requires a Bachelor's degree and 8+ years of relevant job related experience
Working Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Ability to travel 50 - 75% of the time with overnight stays required.
- Complete all travel and expense related reports.
- Must be flexible to work evenings and weekends
