Braze

Lead Solutions Consultant

Braze$101K — $216K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Pre-sales Engineering, Technical Account Management, or Customer Success
  • Strong communication skills with a focus on active listening
  • Team-oriented mindset with a commitment to collaboration
  • Intellectual curiosity about technology and its implications
  • Knowledge of SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or basic programming (HTML preferred)

Responsibilities

  • Serve as a trusted advisor throughout the sales process
  • Provide product expertise and strategic guidance to customers
  • Lay the foundation for long-term partnerships with clients
  • Mentor junior Solutions Consultants on the team
  • Act as a technical thought leader across various industry verticals
  • Collaborate with sales, marketing, security, and product teams for cohesive customer experience
  • Travel to customer sites as needed, up to 50%

Benefits

  • Competitive compensation including potential equity options
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off policy
  • Comprehensive medical, dental, vision, life, and disability insurance
  • Family and parenting support services including fertility benefits and paid parental leave
  • Professional development opportunities with learning stipends and career growth paths
  • Community-oriented initiatives including Volunteer Week and donation matching
  • Supportive Employee Resource Groups for a diverse workplace
  • Cultural recognition as a Great Place to Work®
Full Job Description
The Solutions Consulting team at Braze is a powerhouse group of technical storytellers. You'll enjoy this role if you enjoy operating at the intersection of technology and storytelling, bringing your technical knowledge to bear in a sales setting.

Braze Solutions Consultants blend the "art" of storytelling and sales with the "science" behind how our technology tactically delivers value for our customers. During the sales process, we help "make it real," with the aim of building prospective customer confidence in Braze's capabilities & team.

WHAT YOU'LL DO

Braze is looking to hire a Lead Solutions Consultant for our Americas-based team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for a long-term partnership between Braze and our customers. The Lead Solutions Consultant role is a critical member of the team, whose job includes being a technical thought leader across industry verticals, customer types, and geographic markets

This role is an opportunity to expand on your thought leadership skills while partnering with Braze's sales, marketing, security, and product teams. The role will draw upon your experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team

The role requires some travel, at most 50% at peak times, and is based in our San Francisco office

WHAT YOU CAN EXPECT
  • Collaboration! Complete support of your teammates across all departments and a real "get it done" attitude for our customers
  • Intellectual Curiosity - Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates and our leadership team

WHO YOU ARE
  • People say you're a great communicator! You have exemplary written and verbal communication skills coupled with unparalleled follow-up skills. You leave people with the impression that you are really listening to them and understand their problem
  • You're known for being a "team player." We just can't emphasize this enough
  • High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
  • You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team
  • You have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML)

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $101,200-$151,600/year, with an expected On Target Earnings (OTE) between $144,500-$216,500/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Remote

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®

About Braze

Braze is a customer engagement platform that delivers messaging experiences across push, email, in-app, and more. The company's platform is designed to help brands create personalized and relevant messaging experiences for their customers. Braze was founded in 2011 and is headquartered in New York, New York.
Learn more about Braze
Size
1,000 employees
Market Cap
$2.4 billion
Industry
Founded
2011
NASDAQ

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