The OpportunityWe're looking for a
highly creative, AI-native Lead Product Designer to define and elevate the future of the Better customer experience.
This is a
senior individual contributor role with significant influence. You'll operate as a design leader-owning complex product areas end-to-end, shaping experience strategy, and raising the bar for craft-while remaining deeply hands-on.
This role is ideal for someone who is:
- Obsessed with design quality and craft
- Excited by AI-native product experiences
- Comfortable operating in ambiguity and building from first principles
- Energized by fast-paced, startup-like environments
You'll act as a
bridge between product, design, and engineering-guiding direction while staying close to the work.
What You'll OwnAI-Native Product Experiences- Design and evolve AI-driven user journeys, including conversational, assistive, and predictive experiences
- Reimagine traditional flows (e.g., mortgage, refi, savings) into intelligent, goal-based experiences
- Explore new paradigms for AI-assisted decision-making and user guidance
End-to-End Experience Design- Own complex, multi-step product journeys from concept through execution
- Simplify high-friction workflows into intuitive, user-centered experiences
- Design across web and mobile, ensuring consistency across all touchpoints
Creative Craft & Design Quality- Set a high bar for visual design, interaction design, and UX clarity
- Deliver polished, high-fidelity designs with strong attention to detail
- Push the team toward more creative, differentiated product experiences
Systems Thinking & Scale- Design scalable patterns across complex workflows and product surfaces
- Contribute to and evolve the design system
- Ensure consistency without sacrificing flexibility or creativity
Cross-Functional Influence- Partner closely with Product, Engineering, and leadership to shape direction
- Act as a design voice in strategic decisions
- Balance user needs, business goals, and technical constraints
Mentorship & Design Leadership- Mentor other designers through critique and collaboration
- Help elevate overall design culture and standards
- Act as a hands-on leader without direct people management responsibility
AI-Native Design Practice- Actively use tools such as ChatGPT, Claude, Figma AI, and emerging technologies in your daily workflow
- Rapid ideation and prototyping
- Content generation and testing
- Continuously experiment with new tools to increase speed and creative output
What You Bring- 6-10+ years of product design experience in consumer-facing digital products
- Strong portfolio demonstrating high-quality UX and visual design craft
- Experience designing complex, multi-step workflows (not just simple apps)
- Background in startup or high-growth environments preferred
- Proven ability to operate as a senior IC with leadership influence
- Strong systems thinking and ability to work across end-to-end journeys
- High proficiency in Figma and modern prototyping tools
- Demonstrated use of AI tools in your design workflow
- Ability to work onsite in NYC
Who You Are- Design-obsessed with a strong point of view on craft and quality
- Curious and experimental, especially with AI and emerging technologies
- Not overly tied to traditional or corporate design approaches
- Comfortable working in ambiguity and building from first principles
- Collaborative, low-ego, and highly motivated
Why This Role- Opportunity to redefine how people experience home finance through AI
- Work on complex, meaningful problems with real user impact
- High ownership and influence as a senior IC
- Shape the future of AI-driven product experiences at scale
What We Offer- Performance-driven compensation
Competitive base salary with bonus or incentive opportunities, depending on role - Comprehensive, flexible health benefits
A range of medical and dental plans to choose from based on your needs, with vision coverage available for you and your family starting on day one. - Financial wellbeing & long-term support
Build long-term financial security with a 401(k) through Vanguard, HSA with employer contributions, FSA's, Employer Paid STD & LTD plans and access to financial planning resources. - Time to recharge
Generous paid time off, company holidays, sick time, and paid parental leave. - Support for families
Paid parental leave and childcare support, including employer matching for dependent care FSA. - Holistic wellbeing support
Mental health care (6 free virtual or in-person sessions) and wellness programs through Spring Health, EAP access, and additional perks like pet insurance and lifestyle discounts. - Flexibility in how you work and live
Pre-tax Commuter benefit accounts with an employer match, and programs designed to support different working styles and lifestyles. - Daily perks that make work better
Meal and snack offerings in select offices, plus a stipend to support your day-to-day - whether you're in the office or working remotely. - An exceptional NYC office experience
Work from our World Trade Center headquarters - featuring thoughtfully designed spaces, natural light, and panoramic skyline views. It's a space built for collaboration, creativity, and bringing bold ideas to life. - High-impact work at a category-defining moment
Help shape the brand of an AI-native company reinventing homeownership from the ground up.
