Lead Product Designer

Augment CXM

$120K — $150K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Extensive experience leading design efforts for early-stage startups (series A, seed, or concept phase)
  • Strong grasp of UX fundamentals, tools, and processes
  • Proficiency in designing information architectures
  • Experience with analytics dashboards or data-based products
  • Background in customer relationship management industry
  • Familiarity with UX design programs such as Sketch, Zeplin, and Adobe Creative Suite
  • Experience with NLP, AI, or ML-based products
  • Record of building or using design component libraries
  • Portfolio of UX design work required

Responsibilities

  • Conduct user interviews and generative research to understand client needs and market gaps
  • Prototype and iterate complex UX paradigms incorporating AI technologies based on user research
  • Collaborate with the executive team to define the product roadmap to drive business growth
  • Design conversational information architectures tailored for various industry verticals
  • Mentor and grow the current and future product team
  • Analyze high-quality datasets from Fortune 500 companies to derive insights for customers

Benefits

  • Comprehensive health benefits package including medical, dental, and vision plans
  • HSA savings options and a 401k program for future planning
  • Unlimited vacation policy to promote work-life balance
  • Open and collaborative company culture with team-building activities like game nights and outings
Full Job Description
Job Description
  • Conduct user interviews and generative research to determine needs of existing clients and identify gaps in the market
  • Prototype and iterate challenging UX paradigms that incorporate AI technologies based on user research data
  • Collaborate with executive team in defining the product roadmap of features to grow the business
  • Design conversational information architectures for various industry verticals
  • Lead, mentor, grow our current and future product team
  • Work with high-quality, rich datasets from Fortune 500s to drive insights for our customers


Qualifications
  • Extensive experience leading design efforts for early stage startups (series A, seed or concept phase)
  • Extremely strong grasp of UX fundamentals/tools and processes
  • Strong knowledge and experience designing information architectures
  • Experience designing and optimizing analytics dashboards or data based products
  • Experience managing and designing products in the customer relationship management industry
  • Experience designing/building/working with NLP, AI or ML based products
  • Familiarity with sketch, zeplin, adobe creative suite or other similar UX design programs
  • Experience building or leveraging design component libraries
  • A comprehensive portfolio of UX design work to be incorporated into the application process
  • Experience designing information architectures, specifically around how to create data mappings to reduce cognitive load


Additional Information

Perks:
  • Employee Wellness and Wellbeing is a top priority at Augment. Team members are provided a comprehensive health benefits package with medical, dental, and vision plans to meet their specific requirements.
  • HSA savings options and a 401k program help employees plan for the future. And an unlimited vacation policy keeps everyone fresh.
  • A nimble, energetic person team with an open and collaborative culture. We also get together occasionally for video game nights, happy hours, movies, bowling, ping pong, and our favorite all-you-can-eat Brazilian restaurant (and still find ways to have fun even when working remote).

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