Summary

The incumbent serves as the Lead Management and Program Analyst for the Loan Policy Team under the Loan Policy and Valuation Section, within Loan Guaranty Service(LGY). The incumbent functions as the senior technical authority and team leader supporting GS-13 Loan Policy Program Analysts responsible for national policy development, program analysis, business process improvement, stakeholder engagement, legislative review, lender oversight initiatives, training, and strategic program management

Duties

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Specific duties include:

• Facilitates and leads teams of Central Office and field personnel regarding policies, activities, and the establishment of related changes to the regulations and procedures, best practices, business process improvements and business process reengineering.
• Reviews and provides technical assistance, correspondence, opinions, and other documentation to internal and external stakeholders as high-quality products.
• Composes technically accurate priority correspondence to the White House, members of Congress, other Government agencies, Veterans' Service Organizations, builders and lenders; as well as attorneys.
• Develops and delivers training to field office staff on system updates, policy and procedures, and general customer service standards.
• Assisting in planning, organizing, and independent judgment of critical business-matters of a national lending program.
• Analyzes precedent and highly complex problems relating to guaranteed loans submitted by field offices, lenders and other, and initiates appropriate correspondence or other means of affording proper solutions.
• Under guidance of the Supervisory Loan Specialist, reviews audits reports and egregious referrals, with the associated loan files to recommend concurrence or disagreement with the conclusions of the Monitoring Unit or field offices.
• Conducting assessments to ensure operational, policy-making, and external communication.
• Supporting the Assistant Director of Loan Policy and Valuation and the Chief of Loan Policy, in both internal and external contexts to explain or defend Loan Guaranty Service's in industry meetings/conferences.
• Processing requirements for VA guaranteed and direct loans; general mortgage lending industry experience.

Work Schedule. Full Time, Monday through Friday, 8am to 4:30pm

Compressed/Flexible: Not Available

Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position.

Position Description/PD#: Lead Management & Program Analyst; PD422560GS-0343-14

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not Required

Requirements

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Conditions of employment

Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government;
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Additional Conditions of Employment are as follows:

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary or trial period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

The application process is as follows:

1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.

Click here for instructions on viewing your application status.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 09/08/2026.

TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.

• For a GS-14 position you must have served 52 weeks at the GS-13 level.
• If you are a current VBA employee requesting reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-14 or higher and the promotion potential of your current position must be at least None.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:

GS-14 Grade Level:

Specialized Experience: Is defined as experience understanding the state/federal administrative real estate laws and serving as a technical authority on Veteran home loans, eligibility determinations and appeals, the guaranty of VA home loans, automatic lender qualifications, VA credit underwriting standards, funding fee processing, and the interpretation of relevant statutes and regulations. Examples of this include but not limited to:

• Formulate and recommend plans and policies for nationwide application, governing loans to be made and guaranteed for the purchase, construction, repair, alternation and improvement of homes or for the refinancing of existing home loans and governing loans to be guaranteed for the purchase of a manufactured home.
• Facilitates the processing, analysis and closing of applications for Direct Loans, and reviews, analyzes and determines recommendations for actions to be taken on individual cases submitted to Central Office by the field for the decision on the guaranty of the loan.
• Studies and analyzes proposed legislation involving housing loan policy considerations and prepares appropriate comments.
• Effectively manage and implement recommendations when proposals involve substantial agency resources or extensive changes in established procedures.
• Ability to analyze and interpret existing policies and procedures in order to effectively articulate and communicate requirements and/or decisions with Loan Guaranty staff, vendors, mortgage and real estate professionals, Veterans and other interested parties.
• Ability to function as a technical authority regarding Veteran eligibility, automatic lender qualifications, VA credit standards and credit evaluation, the mortgage lending industry and the processing requirements for VA guaranteed and direct loans.
• Ability to perform comprehensive analytical studies involving a nationwide home loan program, evaluate program effectiveness, and develop solutions to difficult operational or policy challenges.
• Ability to compose clear and concise technical and administrative correspondence through performing research and gathering information from multiple resources.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.

Physical Requirements - Works in primarily sedentary. Some travel may be required to conduct training, attend conferences, participate in stakeholder meetings, and support organizational initiatives.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no education substitution for the GS-14 grade level.

Additional information

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR [redacted](u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP)and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting your current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.