Salesforce

Lead Engineer - AI Trust & Governance

Salesforce$172K — $260K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of professional software development experience
  • Strong hands-on expertise in full stack development
  • Proven experience building complex platforms from scratch
  • Deep experience with AWS and cloud-native architecture
  • Strong experience with platform engineering practices
  • Demonstrated ability to build and scale CI/CD pipelines
  • Strong architectural judgment
  • Experience in governance-intensive environments
  • Excellent collaboration and communication skills

Responsibilities

  • Lead end-to-end design and development of the AI governance platform
  • Utilize AI development tools to enhance engineering productivity
  • Design secure and scalable cloud infrastructure on AWS
  • Build capabilities for AI and machine learning system management
  • Implement CI/CD processes for reliable platform delivery
  • Define the overall platform architecture and integration patterns
  • Develop monitoring and telemetry capabilities for system insights
  • Assist with Generative AI capabilities within the platform
  • Provide technical leadership and mentorship to engineering teams
  • Collaborate with cross-functional stakeholders to translate goals into solutions

Benefits

  • Opportunity to work on cutting-edge AI governance technology
  • Engagement in high-impact, strategic initiatives
  • Dynamic work environment emphasizing collaboration
  • Professional growth through exposure to various technical disciplines
  • Involvement in building a platform from the ground up
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

We are seeking a highly skilled, hands-on, and deeply technical Software Development Engineers to help build our AI Governance platform from the ground up. This is a critical senior role responsible for designing and developing both the front-end and back-end foundations of a platform that enables safe, trusted, and scalable AI deployment across the enterprise.

This role will directly support our number one value: Trust

You will help architect and deliver a platform that spans governance, intake workflows, lifecycle management, monitoring, observability, risk controls, and operational tooling for AI systems and agents. We are looking for a builder who is comfortable wearing multiple hats across software engineering, cloud infrastructure, platform engineering, developer tooling, and user experience. You should be energized by ambiguity, excited to build systems from scratch, and motivated by solving difficult problems at the intersection of AI, governance, trust, observability, and enterprise scale.


What You9ll Do

  • Key Responsibilities:

  • Full Stack Platform Development: Lead the end-to-end design, development, and scaling of the AI governance platform, building both the front-end and back-end components that support enterprise wide AI governance

  • AI-Assisted Engineering: Use AI development tools such as Claude and other coding assistants as part of the software development lifecycle to accelerate delivery, improve code quality, prototype faster, and enhance engineering productivity

  • AWS Cloud Infrastructure Development: Design and build secure, scalable, and resilient cloud native infrastructure on AWS to support platform services, governance workflows, system integrations, and application performance at enterprise scale

  • ML and AI Platform Services: Build and support platform capabilities that enable AI and machine learning systems to be governed, monitored, tracked, and managed throughout their lifecycle, including services that support model and agent operations

  • CI/CD Delivery Process Knowledge: Bring practical knowledge of CI/CD concepts, automated testing, and deployment workflows, and release management practices to help ensure the platform can be delivered reliably across environments

  • Architecture and Technical Design: Define and drive the overall platform architecture, including service design, API strategy, data flows, integration patterns, event-driven workflows, and system scalability considerations

  • Monitoring and Operational Visibility: Develop monitoring capabilities that provide insight into system health, application performance, workflow execution, service reliability, and platform usage across the governance ecosystem

  • Observability and Telemetry: Build observability components that capture logs, metrics, traces, and runtime telemetry across platform services, enabling deeper diagnostics, issue detection, root cause analysis, and ongoing operational intelligence

  • Generative AI Platform Development: Assist with designing and developing Generative AI capabilities as part of the platform, including LLM powered features, intelligent workflows, agent-based functionality, and other AI native applications

  • Technical Leadership and Ownership: Provide strong technical leadership across the stack, establish engineering standards, influence design decisions, mentor other engineers, and take ownership of delivering a strategic platform from the ground up

  • Cross Functional Collaboration: Partner closely with product, architecture, security, compliance, governance, and engineering stakeholders to translate business goals and trust requirements into scalable technical solutions

What We9re Looking For

  • 10+ years of professional software development experience with significant depth across both front-end and back-end development

  • Strong hands-on expertise in full stack development, including modern front-end frameworks, API design, distributed systems, and back-end application development.

  • Proven experience building complex platforms or enterprise applications from scratch

  • Deep experience with AWS and cloud-native architecture, including designing scalable, secure, and production grade systems.

  • Strong experience with platform engineering, developer infrastructure, and production software delivery practices

  • Demonstrated ability to build and scale CI/CD pipelines, automated frameworks, and deployment workflows

  • Experience building systems with strong monitoring, observability, logging, telemetry, and operational insight capabilities

  • Strong architectural judgment

  • Experience working in environments where security, compliance, governance, and auditability are important design considerations

  • Comfort working across ambiguity and leading technical execution in highly visible, high-impact initiatives

  • Excellent collaboration and communication skills

  • Demonstrated experience using Generative AI as part of the software development lifecycle

Preferred Qualifications (Bonus Points):

  • Experience with Salesforce Ecosystem

  • Experience building or supporting AI governance, model governance, risk, trust, compliance, or observability platforms

  • Experience with Gen AI applications, LLM-powered systems, agentic workflows, and model evaluation frameworks.

  • Experience with MLOps, LLMOps, or AI platform engineering, including model lifecycle tolling and development controls

  • Familiarity with data privacy, model risk, or regulatory considerations in enterprise AI environments

  • Experience in regulated or trust sensitive industries where system reliability, governance, and control are critical

  • Experience designing systems for auditability, lineage, traceability, and evidence management

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

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Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

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Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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