Job Details

Description: Are you looking to make a difference in a patient's life? At Cencora, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing

POSITION SUMMARY:

• Individuals in the Business Analysis role are responsible for serving as a liaison between the business community and the IT organization.
• They collect, analyze, develop, document, communicate business requirements, and support user testing to achieve business goals.
• Business Analysts continually seek opportunities to increase customer satisfaction, deepen client relationships, and effectively manage customer expectations.
• Based on breadth and depth of understanding of business needs and processes, they collaborate with IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are feasible.
• They take a broad perspective to determine how such solutions will impact existing work processes and systems, and how to manage the integration.
• Business Analysis professionals are responsible for proactively identifying technology opportunities that impact corporate business strategies and performance.
• Business Analysis professionals educate project team members on business unit goals and objectives and educate the business on the value of information technology.
• They also display innovation in identifying, proposing, and overseeing the execution of business solutions.
• Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups.
• Business Analysts must have a solid understanding of the client's existing business processes, the key drivers and measures of success for the business, and the short- and long-term direction of the business and related technologies.
• They must have a working knowledge of the business area that they support and should be equally aligned with the IT department.
• Strong leadership, relationship management, interpersonal, negotiation and communication skills are also required.
• Business Analysts work with business partners within one or more business functions to align technology solutions with business strategies.
• They will support one or more moderately to highly complex business processes and serve as a team member, sometimes as a technical lead.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
• Conducts data gathering and analysis to understand business strategy requirements.
• Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
• May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
• Provides input from a business and IT perspective.
• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advices on options.
• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
• Analyzes customer's operations to understand their strengths and weaknesses to determine opportunities for improvements.
• Assists in the business process redesign and documentation as needed for new technology.
• May provide factual content to feasibility study for standard development projects and enhancements.
• May provide assistance in business case development (i.e., research, data collection).
• May develop user test cases and system integration testing and validates test results during testing.
• May review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
• May execute test cases.
• May ensure test strategies involve appropriate integration and process components.
• Investigates problems and develops recommendations for resolution.
• Identifies need for technical assistance to help in problem resolution.
• Keeps customers informed of problems, issues, and resolutions.
• Analyzes performance metrics to ensure customer satisfaction.
• Manages customers' expectations.
• Ensures IT solutions meet customers' needs.
• May meet regularly with team to gather work statuses.
• May discuss work progress and obstacles.
• Provides advice, guidance, encouragement and constructive feedback.
• Ensures work, information, ideas, and technology flow freely across teams.
• May generate appropriate communication, process and educational plans for mitigating the disruption of change.
• May identify and remove obstacles to change.
• Coaches and transfers knowledge to less experienced team members.

What your background should look like

• Bachelor's degree or in Computer Science, Information Systems, Business, or other related field. Or equivalent work experience.
• Typically requires a minimum of five to seven (5-7) years of relevant technical and business work experience.
• Requires experience/in-depth knowledge of business operations and systems requirements processes.
• Proficiency in IIBA principles and practices.
• Minimum of five (5) years' relevant technical or business work experience.
• Ability to work collaboratively within a team / group setting.
• Excellent verbal and written communication skills.
• Strong problem solving and analytical skills.
• The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• The noise level in the work environment is generally quiet.

PHYSICAL AND MENTAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
• Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
• Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.
• 25% or more time is spent looking directly at a computer.
• Associate is frequently required to stand, walk (or otherwise be mobile).
• Ability to deal with stressful situations as they arise.

Bachelor's degree in business administration, computer science, information systems, or a related field, or equivalent experience required.
Master's degree in business administration, computer science, information systems, or a related field, or equivalent experience preferred.

6+ years of directly related experience in technical product management, business solutions architecture, or complex technical business analysis, or a related field required.

Advanced certifications in product management, business analysis, or enterprise architecture preferred.

Applies advanced technical knowledge and growing business acumen, leveraging extensive expertise across multiple technical and business domains.
Demonstrates depth in a primary specialty (e.g., enterprise solution analysis) and uses that expertise to influence the organization's technical direction.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time