POSITION: Security Manager

DEPARTMENT: Security

REPORTS TO: Vice President of Security

FLSA STATUS: Salaried/Exempt

Base Salary Range: $80,000 to $95,000

Los Angeles Convention Center located in the heart of vibrant downtown LA, the Los Angeles Convention Center is a leading venue for conventions, trade shows, and exhibitions. The center is committed to delivering excellent service and exceeding expectations for clients and guests at every event.

SUMMARY:

The Security Manager is responsible for the safety and security of guests, clients, and team members of the Los Angeles Convention Center (LACC). Additionally, The Security Manager assists the Vice President of Security in maintaining strong public, client, business, and community relationships by participating in meetings, conferences, planning sessions, site visits, and special events. This role serves as a key stakeholder throughout the event lifecycle and provides leadership for major activities and events occurring on Los Angeles Convention Center property to ensure safety, security, operational excellence, and world-class customer service.

KEY JOB FACTORS:

• Level of accountability: Generally independent with occasional oversight
• Level of decision making: Diversified tasks
• Has contact with: Inside / Outside company; Occasionally w/executives.
• Supervision: Direct supervision/management of team members
• Position Title(s) of Direct Report(s): N/A
• Physical Requirements: Considerable mental and physical effort
• Travel Percentage (%): 10%

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Determine all components of appropriate staffing levels for events up to and including internal and contract security duties. Manage approving security plans and ensuring staffing is executed according to plans. Responsible for managing high-profile site visits and capable of coordinating with Local, Federal and State Law Enforcement Entities as required.
• Responsible for reviewing Momentus actuals, preparing and overseeing post-show notes and event recap documentation, ensuring contractors are compliant with certificate of insurance (COI) records, supporting recruitment and hiring efforts, and ensuring operational readiness for conventions, trade shows, entertainment events, VIP visits, and special events.
• Responsible for the quality and accuracy of all logs and incident reports generated during events. Conduct internal investigations when necessary. Ensure that day-to-day security operations is managed and a professional workplace is maintained. Event Security guidelines are current and up to date with State and ASM Security or City requirements.
• Conduct quarterly Event Manager and Security meetings on relevant topics to help support the events in addition to conducting yearly All Security Contractors meetings.
• Responsible for administering event emergency guidelines, procedures and training for team members, guests, and clients. Participates in the development of security training materials for all team members.
• Attends monthly campus meetings and liaison between local Law Enforcement.

REQUIRED QUALIFICATIONS:

• Must possess and maintain a valid CA/BSIS Guard Card.
• Must be able to oversee workflow and take proactive action to ensure the Security Department's performance goals.
• Must be able to represent ASM Global and LACC in an exemplary manner.
• Must be able to communicate effectively both verbally and in writing.
• Must be able to exhibit leadership qualities, motivate/engage team members & lead by example.
• Effectively collaborate and resolve conflicts with others.
• Must be able to multi-task and demonstrate sound judgment in stressful, highly active situations.
• A good understanding of the security & guest services roles in a facility environment.
• Must be able to adapt to changes quickly and effectively.
• Must be able to create, implement, and present training materials and programs for all LACC team members.
• Proficient in Microsoft Office applications (PowerPoint, Excel, Word)
• Must have reliable transportation.
• Required variable work schedules such as late hours, early mornings, extended hours, holidays, and weekends.

EDUCATION AND/OR EXPERIENCE:

• A minimum education of a High School Diploma or equivalent
• Work-related experience: 5 years; minimum 3 years in a supervisor/management role.
• Minimum: 1 year staffing/planning experience in a sports venue, entertainment, or convention facility.

PREFERRED QUALIFICATIONS:

• Prior law enforcement experience (POST Basic, Extended, Reserve, PC832 etc.)
• Military experience
• Certified Protection Professional CPP or Physical Security Professional (PSP)
• ADOBE experience
• Working knowledge of Ungerboek Momentus software

PHYSICAL ACTIVITIES:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; walk; reach with hands and arms; talk or hear. The employee must frequently use a keyboard/computer screen for extended periods of time. The employee is occasionally required to lift, push, pull, and move up to 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to large public/private gatherings indoors/outdoors. Team members will be exposed to outside weather conditions. Employee use of Personal Protective Equipment (PPE) will be required in certain situations. Team members must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. The noise level in the work environment is typically low to moderate in office setting and moderate to high during events.

ADDITIONAL COMMENTS:

This is an onsite position that requires in-person collaboration with multiple departments and coverage of events from start to finish. Position will perform other duties required to assist other departments, as necessary. The Security Department is staffed and on-site 24/7; as such personnel may be required to work early mornings, evenings or night shifts as well as weekends, and holidays to meet business and event needs.

The above statements are intended to describe the general nature and level of work being performed by this position. This is not an exhaustive list of all responsibilities, duties, and skills required. All Team Members may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Legends Global reserves the right to change or modify the Team Member's job description whether orally or in writing, at any time during the employment relationship. Legends Global may require a Team Member to perform duties outside his/her normal description.