Sutter Health

Laboratory Quality Program Manager

Sutter Health$138K — $208K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in biology or related field
  • CA Licensed Clinical Laboratory Scientist certification
  • 8 years of recent relevant experience
  • Proficient in laboratory quality management systems
  • Strong project management and organizational skills

Responsibilities

  • Maintain and improve the regional laboratory quality management program
  • Serve as the Laboratory Internal Audit Coordinator
  • Compile data and submit regular reports
  • Ensure compliance with regulatory and accreditation requirements
  • Conduct quality training for lab management and employees
  • Standardize policies and procedures across multiple facilities
  • Interface with regulatory and accreditation bodies

Benefits

  • Comprehensive benefits package
  • Support for professional development
  • Opportunity for occasional weekend work
  • Work with a team of healthcare specialists
  • Engagement in a culture of quality across multiple facilities
Full Job Description
Organization:
SMCS-Valley Administration

Position Overview:
This position serves the Laboratory function in Sutter Health's Valley Operating Unit including our hospitals in Sacramento, Roseville, Davis, Auburn, Jackson, Modesto, Tracy and Los Banos and multiple Ambulatory Labs in this geographic footprint including Sacramento, Yuba City, Stockton, Modesto, and other surrounding areas. Travel among facilities is a regular part of this position.

Maintains and continually improves the lab quality program, managing and coordinating related activities and completing tasks to ensure effective support of laboratory operations across the region. Plans and coordinates region-wide internal audits to ensure ongoing excellence in quality and service. Facilitates the design and validation of efficient workflow processes, conducts quality-related meetings, and develops documents (process maps/tables, procedures and forms) to guide the activities of the quality program. Ensures regulatory compliance and accreditation readiness by maintaining up-to-date knowledge of requirements and coordinating activities to fulfill requirements. Promotes a culture of quality by educating others in quality management system fundamentals, programs and tools.

Activities and duties include:
• Maintaining and continually improving the regional laboratory quality management program (QMP), and coordinating its activities to ensure effective support of laboratory operations
• Functioning as the Laboratory Internal Audit Coordinator
• Compiling data and developing and submitting reports on a regular basis
• Ensuring regulatory compliance and accreditation readiness including related documentation
• Conducting quality and in service training to lab management and employees
• Implementation and project management
• Standardizing policies and procedures across multiple facilities
• Interfaces with regulatory, accreditation, and other bodies including The Joint Commission (TJC), California Department of Public Health (CDPH), Clinical Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), American Clinical Laboratory Association (ACLA)

Job Description:

EDUCATION:
Bachelor's: biology or related field

CERTIFICATION & LICENSURE:
CA Licensed Clinical Laboratory Scientist

TYPICAL EXPERIENCE:
8 years of recent relevant experience.

SKILLS AND KNOWLEDGE:
Knowledge of all aspects of the laboratory's pre-, post- and analytic processes and procedures.

Knowledge of the concepts and application of a laboratory quality management system.

Knowledge of continual improvement techniques

Knowledge of regulatory and accreditation requirements.

Working knowledge of basic quality tools such as cause mapping, flow charting, control charts, histograms, check sheets and Pareto charts.

Proven written and oral communication skills.

Ability to work independently and as a team member within the department as well as with a variety of healthcare specialists.

Ability to prepare, lead and/or facilitate meetings, presentations and problem-solving sessions.

Demonstrated ability in project management, organizing, prioritizing and coordinating diverse activities in a changing environment.

Demonstrated ability to support the operations of the laboratory in a manner that meets regulatory and accreditation requirements.

Demonstrated proficiency in the following computer programs: Outlook, PowerPoint, Excel, Word

Demonstrate an ability to compile data, analyze it and translate it into meaningful and actionable information through graphs/charts

Implementation and project management skills

Ability to standardizing policies and procedures across facilities

Job Shift:
Days

Schedule:
Full Time

Days of the Week:
Friday, Monday, Thursday, Tuesday, Wednesday

Weekend Requirements:
Occasionally

Benefits:
Yes

Unions:
No

Position Status:
Exempt

Weekly Hours:
40

Employee Status:
Regular

Pay Range is $138,881.60 to $208,332.80 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About Sutter Health

Sutter Health is a not-for-profit health system in Northern California, headquartered in Sacramento. It includes doctors, hospitals and other health care services in more than 100 Northern California cities and towns. Major service lines of Sutter Health-affiliated hospitals include cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.
Learn more about Sutter Health
Size
58,000 employees
Industry
Founded
1981

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