Exempt,
Grade 15Sales Incentive Program (
SIP) eligible
We are seeking a skilled
Key Account Manager to support and expand industrial water treatment programs for customers in the
El Paso, Texas region. This role combines technical expertise, relationship management, and commercial strategy to deliver Solenis' value to customers across refineries, chemical plants, manufacturing facilities, and other industrial sites. The Key Account Manager will be responsible for ensuring optimal performance of customer treatment programs, driving revenue retention and growth, and serving as a trusted advisor on cooling, boiler, and wastewater system optimization.
ResponsibilitiesTechnical Program Management- Oversee the account team to steward the business relationship and execute on the scope of work for the site(s) you have responsibility for program management
- Conduct routine testing, monitoring, and troubleshooting for cooling, boiler, and wastewater treatment systems
- Optimize chemical programs to improve system performance, asset protection, and operational reliability
- Troubleshoot feed systems, pumps, controllers, and monitoring equipment
- Conduct audits, system surveys, and performance evaluations to drive continuous improvement
Customer Relationship & Account Growth- Build strong, long-term relationships with operations, engineering, reliability, and procurement teams
- Identify new business opportunities within existing accounts and develop value-driven proposals
- Present technical reports, KPIs, business reviews, and program recommendations clearly and professionally
- Collaborate with customers to address performance issues, implement corrective actions, and strengthen partnership value through continuous improvement
Commercial Ownership- Manage account revenue, pricing execution, and contract performance
- Deliver targeted growth through consultative selling and program expansion both at primary account as well as other market opportunities
- Support inventory management, chemical ordering, and coordination of on-site service requirements
- Partner with internal Solenis teams to ensure timely delivery, high service quality, and customer satisfaction
Safety & Compliance- Maintain a safe driving record
- Model and reinforce Solenis' safety culture across all customer locations
- Ensure compliance with customer safety protocols, environmental regulations, and Solenis standards
- Maintain accurate and timely records of service activities, audit findings, and program performance
- Maintain up-to-date safety training requirements per both Solenis and specific customer requirements
QualificationsRequired- Bachelor's degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience may be considered)
- 5+ years of experience in industrial water treatment involving cooling towers, boilers, or wastewater systems
- Strong mechanical aptitude with ability to troubleshoot feed equipment, sensors, valves, and controllers
- Proven ability to manage customer relationships and deliver strong account retention
- Excellent communication, problem-solving, and organizational skills
- Valid driver's license and clean driving record
Preferred- Experience leading teams within chemical plants, refineries, or heavy industrial facilities
- Success managing high-value accounts or multi-site customer portfolios
- Proven sales experience growing water treatment business
- Experience working within customer safety programs such as LOTO, confined space, or contractor onboarding systems
We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.
The expected compensation range for this position is between $80,730.00 and $118,404.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.
