We are seeking a skilled Support Engineer IV to support industrial water treatment programs for customers in the Greater Houston, Texas region. This role combines technical expertise, relationship management, and commercial strategy to deliver Solenis' value to customers across refineries, chemical plants, manufacturing facilities, and other industrial sites.

Responsibilities

Technical Program Management
• Conduct routine testing, monitoring, and troubleshooting for cooling, boiler, and wastewater treatment systems
• Optimize chemical programs to improve system performance, asset protection, and operational reliability
• Troubleshoot feed systems, pumps, controllers, and monitoring equipment
• Conduct audits, system surveys, and performance evaluations to drive continuous improvement

Customer Relationship & Account Growth
• Build strong, long-term relationships with operations, engineering, reliability, and procurement teams
• Present technical reports, KPIs, business reviews, and program recommendations clearly and professionally
• Collaborate with customers to address performance issues, implement corrective actions, and strengthen partnership value

Commercial Ownership
• Support inventory management, chemical ordering, and coordination of on-site service requirements
• Partner with internal Solenis teams to ensure timely delivery, high service quality, and customer satisfaction

Safety & Compliance
• Model and reinforce Solenis' safety culture across all customer locations
• Ensure compliance with customer safety protocols, environmental regulations, and Solenis standards
• Maintain accurate and timely records of service activities, audit findings, and program performance

Qualifications

Required
• Bachelor's degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience may be considered)
• Strong mechanical aptitude with ability to troubleshoot feed equipment, sensors, valves, and controllers
• Excellent communication, problem-solving, and organizational skills
• Valid driver's license and clean driving record

What You'll Bring
Bachelor's Degree in Chemical Engineering or related field
Must live within 45 minutes of Freeport, TX or be willing to relocate

Perks!
Competitive health + wellness benefit plan
Continuous professional development with many opportunities for growth!
Recharge with 15 days of paid time off
Competitive Salary and bonuses
401k Plan
Company car for travel convenience

Come work with us at Solenis, where you can build a career that makes a difference.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

The expected compensation range for this position is between $93,530.00 and $137,181.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.