Key Account Manager

Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in sales and account management
  • Experience managing trade spend
  • Proficient with Nielsen data and storytelling
  • Hands-on experience in analytical roles
  • Effective communication, negotiation, and leadership skills
  • Proven stakeholder management across diverse contacts
  • Post-secondary education in Business Administration or related field

Responsibilities

  • Drive profitable sales growth for the Ice Cream Category at Loblaw
  • Develop and achieve sales business plans by implementing strategy and managing trade spend
  • Analyze and address sales performance issues to meet Nestlé's goals
  • Implement trade promotion strategies and tactical plans with Loblaw
  • Manage and update the customer's overall business plan and trade budget
  • Enter promotional plans into customer tools for demand forecasting
  • Coach and develop Account Manager supporting the Ice Cream Category

Benefits

  • Comprehensive health and dental benefits from day one
  • Company matched pension plan
  • Four weeks of vacation and five personal days
  • Flexible and hybrid work arrangements
  • Robust training and development opportunities
  • Educational assistance and tuition reimbursement
  • Eligibility for bonuses
  • Gender affirmation benefits
  • Fertility services and surrogacy medical coverage
  • Adoption benefits
  • Discounts on Nespresso products and access to a company store
Full Job Description
Position Snapshot
Business area: Nestlé Canada
Location: Brampton, ON located at 9050 Airport Rd, Brampton, ON L6S 6G9
Hybrid

What to Expect:
We are looking for an enthusiastic Key Account Manager to join our Head Office team in Brampton, reporting to the Loblaw Team Leader for Impulse Categories. In this role, you will be responsible for driving profitable sales growth for the Ice Cream Category at Loblaw. This position is an existing vacancy.

A day in the life:
As a Key Account Manager, you will be part of our Loblaw customer team, giving you an excellent opportunity to grow and strengthen your sales expertise. You will play a key role in joint business planning that supports the continued growth and success of the Ice Cream business. Drawing on your exceptional stakeholder management skills, you will engage and collaborate with internal and external partners to bring our plans and strategies to life. In addition, you will coach and develop the Account Manager assigned to support the Ice Cream Category at Loblaw.

You will also:
• Develop and achieve the sales business plan for the business by implementing the strategy, managing total trade spend by category, and achieving agreed shelf, distribution, and promotional targets
• Analyse, identify, monitor, and address specific issues to achieve Nestlé's goals for sales, commercial spend, share, distribution, and operating budgets
• Develop and implement trade promotion strategies and tactical plans with the customer
• Proactively monitor and update the customer's overall business plan, including managing trade budgets, spending, and volume to achieve all sales objectives versus plan
• Enter all relevant customer and category promotion plans into the Customer Management Tool in a timely manner to enable demand planners with their forecasting responsibilities
• Drive pre and post promotion evaluation to increase ROI/ROS
• Be accountable for the strategic account plan, based on internal objectives, marketing, business development, and shopper marketing plans, as well as external competitive marketplace issues and opportunities
• Effectively manage internal and external relationships, meeting the agreed level of customer contact with all involved parties
• Coach and develop Account Manager assigned to support Ice Cream Category at Loblaw

Role Requirements
• 5+ years within sales and account management, with a proven track record of delivering business results
• Experience managing trade spend is required
• Proficient in using Nielsen gathering data and storytelling to deliver actionable insights
• Solid hands-on experience in an analytical role, previous experience in a financial analysis and planning role an asset
• Effective communication, negotiation and leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.
• Agility to solution against complex challenges, with proven stakeholder management skills that include internal, external and international contacts
• Proficient in gathering data and storytelling to deliver actionable insights.
• Advanced computer skills, specifically with MS Word, Excel, and PowerPoint
• Proven ability to manage multiple tasks with excellent time and project management while paying attention to detail.
• Post secondary education in Business Administration or any related field
• Motivation as a self-starter with the ability to think "out of the box" in an effort to secure incremental business opportunities.

Benefits
• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
• Company matched pension plan
• Four weeks of Vacation and five personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
• Vehicle Eligibility

Compensation Range: $118,000.00 CAD - $ 132,000.00 CAD + bonus eligibility

What you need to know
We will be considering applicants as they apply, so please don't delay in submitting your application.

#LI-Hybrid
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