Senior Director, Commercial - Functional Relationship Manager

Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited institution required.
  • 12+ years of progressive IT & Digital or Commercial experience.
  • 5+ years in FRM, BRM, or commercial technology functions at a senior level.
  • 5+ years of direct leadership experience with cross-functional teams.
  • 3+ years operating within product-based IT models and using Agile/SAFe methodologies.
  • 2+ years applying advanced analytics or AI-driven solutions in commercial use cases.

Responsibilities

  • Own and drive a unified Marketing + Sales digital roadmap aligned to strategic initiatives.
  • Shape and prioritize demand across the commercial IT portfolio, resolving cross-functional priorities.
  • Lead end-to-end delivery of technology initiatives, ensuring measurable business outcomes.
  • Influence global product roadmaps and ecosystems based on market needs.
  • Drive innovation through GenAI, advanced analytics, and aligned enterprise governance.
  • Manage commercial IT investments and optimize spending effectively.
  • Represent commercial priorities in enterprise governance forums for timely decisions.

Benefits

  • 401k with Company match
  • Healthcare coverage
  • Performance-based incentives
  • Broad range of other benefits
  • Inclusive workplace environment
Full Job Description
Position Summary

As the Sr. Director, Functional Relationship Management for Commercial, you'll lead the IT & Digital partnership across both Marketing and Sales for Nestlé USA. Serving as the single point of integration between multiple IT product groups and senior commercial leaders in the business, you'll translate commercial strategy into a coherent, value-driving digital roadmap and ensuring that what gets built moves the needle on growth, share, and consumer engagement.

This role drives Nestlé's Enterprise Digital Transformation (EDT) in the Americas, owning the execution of key commercial initiatives like Partner to Sell (P2S), partnering with global sales, EDT governance, and market leaders, turning strategy into scalable solutions. Building strong partnerships with the Chief Growth Officer organization, Sales, Brand, and Category leaders, you'll help shape and prioritize a unified Marketing + Sales technology roadmap.

  • Own and drive a unified Marketing + Sales digital roadmap aligned to Nestlé2030, MBS (Marketing Business Services) 2.0, and global EDT strategy
  • Shape and prioritize demand across the commercial IT portfolio; resolve cross-functional priorities with peer FRMs (Functional Relationship Managers).
  • Lead end-to-end delivery of commercial technology initiatives, ensuring measurable business outcomes (revenue, ROI, adoption)
  • Influence global product roadmaps and ecosystems (CRM, CDP, Trade Promotion, eCommerce, etc.) to reflect market needs
  • Drive innovation through GenAI, advanced analytics, and connected commerce, while aligning with enterprise governance
  • Manage commercial IT investments, optimizing spend, retiring legacy systems, and ensuring strong value realization
  • Represent commercial priorities in enterprise governance forums, driving timely decisions and effective escalation
  • Lead and develop a unified Commercial FRM team, fostering a high-performing, integrated IT&D organization.


Requirements:
  • Bachelor's degree from an accredited institution required
  • 12+ years of progressive IT & Digital or Commercial experience
  • 5+ years of experience FRM, BRM, or commercial technology functions at a senior level partnering with executive Marketing and Sales stakeholders to define and deliver digital strategy, with hands-on expertise across Martech and Sales Tech ecosystems (e.g., CRM, CDP, Trade Promotion, SFA, eCommerce)
  • 5+ years of direct leadership experience building and developing high-performing, cross-functional teams
  • 3+ years of experience operating within product-based IT models and utilizing Agile/SAFe methodologies for delivery
  • 2+ years of experience applying advanced analytics, GenAI, or AI-driven solutions within commercial use cases (e.g., personalization, sales enablement).


Other
  • Master's degree (MBA, Computer Science, MIS, or related field) is preferred


Don't meet all the qualifications listed under "other"? These are preferred, but not required. When you apply for a role with Nestlé Purina, we ensure that individual confidentiality is held to the highest regard. We are intentional about creating an inclusive workplace for everyone. We consider our associates our most valuable assets. Please apply for full consideration.

The approximate pay range for this position is $187,000.00 to $269,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Making an Impact | Nestle Careers (nestlejobs.com).

REQUISITION ID
408792

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