About the jobJoin a role focused on driving customer growth and retention while strengthening key client relationships. As a Key Account Manager, you will manage existing accounts, ensuring product alignment, service excellence, and opportunities for expansion. This role combines strategic planning, operational support, and hands-on relationship management to deliver measurable results and foster long-term partnerships.
The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.
Pay Range: $120190 - $155540
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What's in it for you- Influence customer retention and profitability through targeted account strategies.
- Collaborate with sales, marketing, and operations teams to implement innovative solutions.
- Build and nurture client relationships while introducing products and services that drive growth.
- Gain experience in account management, customer strategy, and cross-functional leadership.
- Work in a dynamic environment that values continuous improvement and best practices.
- Manage multi-channel initiatives that directly impact client satisfaction and business outcomes.
- Develop expertise in operational support, category strategy, and project management.
What you'll bring - Experience in customer growth, retention, and account management.
- Relationship management skills with a client-focused approach.
- Proficiency in MS Office (Excel) and CRM systems such as Salesforce.
- Organizational skills to prioritize and manage multiple tasks with attention to detail.
- Communication skills for presenting to clients and senior leadership.
- Analytical and negotiation skills to drive results and business impact.
- Project management experience and knowledge of category or brand strategy.
Requirements- Education Requirement: Bachelor's degree or equivalent experience
- Management Experience: 0-5 years
- Related Experience: 3 years
What we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
