Lead Sodexo's strategic partnership with Baystate Health, driving operational excellence, financial performance, patient experience, and growth. Serve as a trusted advisor while guiding multi-site teams to achieve client and business goals

Serve as Sodexo's senior leader for Baystate Health, guiding operations across 5 hospitals. Build client relationships, improve patient and employee experiences, achieve financial goals, and lead strategic initiatives that drive results.

About the job

Step into a key leadership role where you'll oversee strategic partnerships, ensure contract performance, and champion consistent, high-quality service delivery across a complex portfolio. You'll be the driving force behind operational excellence, business growth, and trusted client relationships all while building engaged, high-performing teams and delivering outcomes that are reliable, measurable, and future-focused.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $150000 - $160000

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you

• Lead performance with purpose by delivering reliable results that align with both client goals and operational strategy
• Make an impact by creating safe, efficient, and people-centered environments through strong process ownership and continuous improvement
• Serve as a trusted advisor to clients, navigating complex relationships and building lasting partnerships based on transparency and results
• Drive business growth by identifying opportunities, preventing scope creep, and optimizing service delivery
• Champion talent and performance by leading with clarity, fostering professional development, and building future-ready teams
• Utilize data-driven insights to guide decisions, solve problems, and proactively address variances
• Embrace innovation and change to shape scalable solutions that elevate client satisfaction and strengthen Sodexo's brand promise

What you'll bring

• Strategic leadership and business acumen to guide contract execution, uncover growth opportunities, and align operations with client and organizational goals
• Financial expertise with the ability to interpret data, manage budgets, and drive performance through smart decision-making and continuous improvement
• Exceptional communication and influencing skills to build trust, navigate complex relationships, and inspire cross-functional collaboration
• A passion for people leadership, developing talent, fostering inclusion, and
• driving accountability to build resilient, high-performing teams
• A proactive mindset with the ability to embrace change, solve problems, and
• deliver consistent results in dynamic, fast-paced environments

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.